The Product Manager will help bring the EBSCOhost AI Exchange platform and MCP-based solutions to market. Responsibilities include supporting go-to-market initiatives, gathering customer and market feedback, collaborating with technical and cross-functional teams, communicating stakeholder updates, defining business requirements, and supporting roadmap visibility. The role requires 0–2 years of product management experience, familiarity with AI agents and MCP workflows, customer collaboration, and strong organizational teamwork.
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.
Your Opportunity
The Product Manager will partner with a cross-functional team to bring the EBSCOhost AI Exchange platform to market. The EBSCOhost AI Exchange acts as a marketplace and delivery infrastructure for trusted EBSCOhost content in the age of AI. You will help develop and bring to market MCP based solutions to deliver EBSCOhost content into AI Agents. The Product Manager will work closely with Sales, Marketing, Technology and other departments.
What You'll Do- Partner with Product Management leadership to develop and execute go to market efforts for EBSCOhost AI Exchange
- Collaborate with Technical teams to communicate market needs and feedback
- Join customer and publisher calls to discuss EBSCOhost AI Exchange products and benefits
- Help build and deliver stakeholder updates
- Drive business requirements for future roadmap items, in partnership with other Product Managers
- Partner with Sr. PM for Voice of the Customer Program on communications, tracking enhancements and roadmap visibility.
Your Team
This role reports to the Vice President of Product Management and closely partners with the Sr. Product Manager, AI Exchange. The role works closely with teams across Product Management, Technology, Sales, Marketing, and Customer Satisfaction. The Product Management team is comprised of 30+ Product Managers who represent different platform and functionality level initiatives. The team is customer-facing and drives business requirements across the EBSCOhost suite of products and services.
About You- 0-2 years of Product Management experience
- Interest in working closely with customers and other external partners
- Familiarity with AI Agents and MCP workflows
- Interest in building a career in Product Management with EBSCO
- Ability to work collaboratively across the organization with various teams
What Sets You Apart
- Experience using and building MCP workflows and AI Agent skills
- Basic understanding of the library industry and how libraries leverage EBSCO products
- A collaborative mindset and ability to build credibility with team members and stakeholders.
Similar Jobs
Financial Services
Manage and deepen a portfolio of approximately 100 mature business clients with revenues above $5 million. Provide deposit, cash management, credit, treasury, and customized banking solutions while driving retention, growth, referrals, and primary-bank relationships. Advise business owners on personal financial needs, coordinate with internal specialists, conduct client meetings, manage risk, follow regulatory requirements, and support business credit opportunities up to approximately $15 million.
Top Skills:
ExcelMS OfficeOutlookPowerPointWord
Cloud • Software
Own global people operations across the employee lifecycle, including onboarding, exits, payroll, benefits, compliance, documentation, and employee support. Administer US and international employment processes, manage PEO and EOR relationships, maintain HR data integrity, and produce workforce reporting. Partner with Finance, Legal, and People leadership on systems consolidation, compensation architecture, compliance, and automation. Improve processes using HR technology and AI while maintaining accurate, audit-ready records.
Top Skills:
AIAshbyCartaCulture AmpDeelEorHrisJustworksNotionPeoSlack
Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead complex security investigations across endpoint, identity, cloud, email, SaaS, and network environments. Own incidents through containment, remediation coordination, documentation, and post-incident review. Tune detections, queries, dashboards, workflows, and SOAR playbooks; improve SOC metrics, threat coverage, alert fidelity, and response processes. Partner on vulnerability and cloud-risk remediation, participate in global on-call rotation, use approved AI capabilities responsibly, and mentor analysts.
Top Skills:
Cloud SecurityDarktrace EmailEdrEmail SecurityIdentity SecurityMitre Att&CkPowershellPythonRapid7 Exposure CommandRapid7 InsightidrRapid7 InsightvmSIEMSoarSumo Logic Cloud SiemVulnerability ManagementWiz
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
