Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.
At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.
Reporting to the Director, Gateway Clearinghouse, the Product Manager (API Developer Experience) will lead product strategy, execution, and continuous improvement of Availity’s API developer portal—the central hub for developers and technical healthcare partners integrating with Availity’s platform and APIs. This role focuses on creating intuitive, high‑quality developer-facing experiences, including documentation, testing tools, governance patterns, and self‑service workflows that support healthcare integration teams. The ideal candidate will bring healthcare IT experience, and hands‑on, first‑level experience building experiences for healthcare IT personas such as developers, architects, and integration engineers. The Product Manager will collaborate with engineering, architecture, compliance, UX, and cross-functional product teams to ensure Availity delivers a modern, scalable, and consistent API experience that accelerates digital connectivity across the healthcare ecosystem.
Sponsorship, in any form, is not available for this position.
You will thrive here if you:
Are energized by building API platforms and developer experiences for healthcare.
Love simplifying complex integration workflows using self‑service tools and intuitive interfaces.
Want to shape the future of how healthcare organizations discover, test, and adopt APIs.
Have experience across healthcare administrative, interoperability, or payment systems and want to apply that knowledge to developer-centric tooling.
To be qualified for this position you have:
Minimum of 5 years’ experience in Product Management within healthcare IT, preferably in:
Revenue Cycle Management
EDI/clearinghouse
Interoperability / API integration - This is required to be considered for the role.
Hands‑on, first‑level experience designing or building experiences for healthcare IT personas, such as developers, integration engineers, and technical implementers.
Experience integrating with EHR systems (e.g., Epic, Cerner, Meditech, Athenahealth, or similar) — including familiarity with workflows, data exchange patterns, and typical integration constraints.
Strong familiarity with API architecture, RESTful patterns, authentication, versioning, and lifecycle management. This is required to be considered for the role.
Experience with API governance, including:
naming & versioning standards
schema consistency
documentation guidelines
policy & security controls
Experience defining, building, or managing developer workflows such as:
API documentation experiences
sandbox/testing tools
key/subscription management
usage dashboards or reporting
Proven ability to create and execute roadmaps, prioritize features, and partner with engineering to deliver solutions.
Strong understanding of the Product Development Life Cycle (PDLC).
Experience working in matrixed organizations, coordinating across engineering, UX, architecture, operations, and compliance.
Strong technical acumen and ability to translate architecture, data flows, and healthcare integration patterns into product requirements.
Experience gathering requirements from technical users (developers, architects, integration analysts).
Experience with JIRA or similar product management tools.
What will set you apart:
Experience building or managing developer experience (DX) platforms, API hubs, or developer-focused products.
Healthcare consulting experience or startup exposure.
Experience on the payer or provider side of healthcare technology.
Familiarity with API documentation ecosystems.
Strong ability to influence without authority and lead through vision and clarity.
Passion for clean information architecture, developer tooling, and simplifying complex workflows.
You will be:
Defining the product vision and roadmap for Availity’s API Developer Portal and related API platform experiences.
Creating intuitive tools and workflows that support healthcare developers and integration teams as they discover, test, and adopt Availity’s APIs.
Ensuring consistency and alignment with API governance standards across API domains and platform teams.
Designing experiences tailored to healthcare personas—including EHR integration teams—ensuring the portal meets their real-world needs.
Partnering with engineering, architecture, and platform teams to support API standardization, lifecycle management, and documentation excellence.
Ensuring developer documentation, quick-start guides, and tutorials are accurate, useful, and aligned to healthcare integration scenarios, including EHR connectivity.
Developing clear epics, user stories, and acceptance criteria that translate complex healthcare and technical workflows into actionable development work.
Leading the development of operational and adoption metrics to measure API experience performance.
Continuously gathering feedback from EHR teams, developers, architects, and platform integrators to drive roadmap improvements.
Working cross-functionally across engineering, DevOps, security, compliance, and customer-facing teams to ensure success.
Leading product owners and analysts to execute on the developer portal and API platform vision.
Conducting market, customer, and competitive research to maintain a best‑in‑class healthcare API ecosystem.
Availity culture and benefits:
Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!
Culture is important to us and there are many ways for you to make your mark here!
We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and much more.
Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
Interested in furthering your education? We offer education reimbursement!
Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.
Next steps:
After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.
Interview process:
Recruiter Resume Review
Manager Resume Review
Recruiter Video Interview
Manager Video Interview
Panel Video Interview
Final Interview with Senior Leader
#LI-NA1
Video Camera Usage:
Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.
Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.
Disclaimers:
Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.
Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.
Click the links below to view Federal Employment Notices.
Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers
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