Product Manager, Personalization

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

The Role

With more than 300 million members in over 190 countries, Netflix continues to shape the future of entertainment around the world. At the core of our member experience is the need to help members choose a great movie, show, or game that suits their context. Personalization is a long-standing strategy to bring great recommendations to our members, yet there is headroom to be even better by leveraging new AI technological advancements and in the context of Netflix's increasingly broad consumer offering. 

Leveraging available data, you will craft and communicate a strategic roadmap for core personalization and see to its execution leading cross-functional teams of the industry’s best AI scientists and engineers, consumer insights researchers, and human data sourcing partners. As a high-leverage thought leader, you will have the ability to shape our thinking on how to evolve our product, and have a massive impact on how members enjoy our service. 

This role is based in our Los Gatos or Los Angeles office (preferred) in a hybrid model, but we are open to remote candidates who are on the West Coast. Some travel to Los Gatos and Los Angeles will be required.

What we offer

• The opportunity to have a huge impact. The products and features you will be working on are central to the product experience of hundreds of millions of people around the world.

• Responsibility. Netflix offers true transparency and autonomy. Our culture is unique and is key to how we innovate.

• Learning. You will be creating customer experiences and business models that have never been done before. You will have the opportunity to work with stunning colleagues who value collaboration and from whom you can learn.

• A work environment where you can grow your career. Many of our top execs started out as individual contributors.

Who will be successful in this role?

You combine a technical background with a strong product sense and excellent communication skills to define, explain and execute your vision. You naturally gravitate towards experimentation as a way to validate your hypotheses while having a healthy skepticism when interpreting experimental results. You are innovative in mindset: always exploring new ways of thinking, working, and building. In order to be successful in this position, you need to be able to work with world-class engineers, have the statistical acumen to collaborate with top-notch data scientists, the design sense to partner with a stellar experience design team, and the business sense to drive product goals and strategies. Demonstrated ability to build successful consumer-facing applications and algorithms, and a strong feel for the entertainment business are big pluses. 

Skills 

• 5+ years of product management experience ideally working with personalized consumer-facing products.

• Experience creating and managing evals. 

• Experience managing consumer products leveraging machine learning (e.g. recommendation systems) with a proven record of prioritizing and successfully launching impactful products or platforms.

• Demonstrated leadership experience working effectively with data scientists, engineers etc. 

• Excellent written communication skills and ability to present technical content to non-technical audiences. 

• Ability to partner with different functions to ensure that your solutions drive real business impact. Strategic thinking and ability to incorporate larger business context into algorithm and product development.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.