Product Manager, Vice President

Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manger in Connected Banking, you lead the innovation through the development of products and features that delight customers. As a leader on the team, you leverage your capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
Chase is seeking a dedicated and innovative Product Manager to lead a key area of the rapidly growing Aggregation & Connected Banking product. In this role, you will use your experience in customer-focused outcomes and strong delivery track record to enable customers to easily and securely share their financial data to work to manage their finances across the ecosystem and FinTechs, and seamlessly control these permissions through Chase's Security Center. They will also have the opportunity to work with internal and external stakeholders, representing Chase at industry forums.
Job responsibilities

• Develops a product strategy and vision for secure data sharing and management
• Oversees the product backlog to drive value for our customers, shareholders, and stakeholders
• Executes business and technical requirement analysis, definition and JIRA management
• Writes initiatives, epics, and stories in JIRA, partnering with product, engineering, design, data, architecture, and stakeholder teams
• Partners with engineering leads to oversee development team and ensure effective sprint planning and utilization of development cycles
• Develops and manage collaborative relationships across Chase to discover and define customer needs, to ensure timely and clear communication, to design solutions, and to drive commitment for critical dependencies
• Maintains deep knowledge and documentation of customer and user experience journeys and ensure clear documentation of technical solutions
• Engages in and drive testing and validation across feature delivery
• Respects, values and promotes diversity and inclusion
• Leads a small team of product managers
• Acts as a strategic partner across the team

Required qualifications, capabilities, and skills

• 5+ years of digital product management or relevant experience
• Strong experience with APIs, including API-based products and services, and an understanding of API-related concepts (ex. JSON), and experience with partner-facing restful APIs
• Ability to map customer journeys and business processes and identify requirements
• Experience with agile product development techniques and practices
• Experience in defining and building out product roadmap
• Structured and strategic thinker, effective communicator with excellent written communication skills
• Commitment and self-motivation suitable to a start-up team
• Experience working on a regulated product or feature set
• Strong written and verbal communicator with excellent reasoning, organizational and presentation skills
• Proficient with the Microsoft Office suite and with JIRA
• Minimum BA/BS degree required or relevant experience

Preferred qualifications, capabilities, and skills

• Experience with open banking and data sharing APIs

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.