Product Operations Manager

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! 

Career Exploration at Acquia 

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia

You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.

We are looking for a collaborative and organized Product Operations Manager to join our R&D team. Reporting directly to the VP of Product Operations, you will play a key role in supporting the health and efficiency of our Product Development Lifecycle (PDLC).

In this role, you will be an operational partner to our Product Managers and R&D leadership. Your goal is to remove friction from the development process, ensure information flows smoothly between teams, and help us maintain a culture of transparency and consistency.

1. Facilitate Process & Governance

• Support the Lifecycle: Partner with Product Managers to ensure they have the resources and guidance needed to navigate the PDLC effectively—from discovery through delivery.
• Standardization: Maintain and improve our library of product artifacts, templates, and best practices to ensure consistency across different product lines.
• Rhythms & Rituals: Assist in the coordination and facilitation of key R&D operating meetings, ensuring they are well-organized and result in clear action items.

1. Drive Transparency & Information Flow

• Data Integrity: Conduct regular health checks of our roadmapping and project tools to ensure they reflect an accurate, real-time view of our priorities and progress.
• Reporting & Synthesis: Aggregate updates from across the R&D organization to create clear, high-level summaries for leadership and stakeholders.
• Knowledge Management: ensure our internal documentation is organized and accessible, serving as a reliable source of truth for "how we work."

1. Cross-Functional Alignment

• GTM Partnership: Partner with GTM (Go-To-Market) teams to ensure that R&D provides the necessary inputs and visibility to support successful product launches and updates.
• Feedback Loops: Collaborate with customer-facing teams to oversee the process of how market feedback is ingested, organized, and reviewed by the Product team.
• Stakeholder Communication: Act as a bridge between R&D and the broader organization, helping to clarify timelines, dependencies, and status updates.

1. Tool Stack Management

Tool Optimization: Manage the configuration and administration of our Product tool stack, ensuring it supports our workflows and evolves as the team grows.

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

The annual base salary for this full-time position is $100,000 - $120,000. Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge.

Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.

Interested residents of Colorado may contact [email protected] as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.