Product Support Application Developer II

Job Summary:

The Production Support Application Developer II is responsible for the designing, coding, testing, and analyzing software programs and applications including research, design, documenting and modifying throughout the production lifecycle.

Essential Functions:

• Analyze, Design, code and test software through the production lifecycle according to functional/technical specifications that meet business requirements
• Run and monitor software performance tests on new and existing software for the purposes of correcting errors, isolating areas for improvement, and general debugging
• Administer critical analysis of test results and deliver solutions to problem areas
• Assist in software deployment as required based on build specification
• Liaise with network administrators, systems analysts, and software engineers to assist in resolving problems with software products or company software systems
• Perform technical code reviews of peers to ensure that proper coding methodology is being adhered to
• Work within an iterative approach methodology
• Triage and work incident management requests
• Maintain an understanding of software development life cycle (SDLC), continuous integration/continuous delivery (CI/CD), and configuration management
• Sets day-to-day objectives and delivers job responsibilities that may vary outside typical norms or practices.  Work consists of tasks that are occasionally not routine and often works independently and is required to apply discretion within established operational boundaries and procedures
• Perform any other job duties as requested

Education and Experience:

• Bachelor’s degree in or equivalent years of relevant work experience is required
• Five (3-5) years of development experience, to include .NET, is required
• Five (3-5) years of experience using operating system and database concepts for application troubleshooting is required
• Extensive experience with Utilization Management and Case Management systems
• Previous experience with Guiding Care preferred
• Azure cloud experience preferred

Competencies, Knowledge and Skills:

• Familiarity with monitoring tools such as Dynatrace and Splunk, preferred
• Familiarity with SRE preferred
• Effective written and verbal communication skills with demonstrated ability to explain technical information to non-technical people and non-technical information to technical people
• Proven business acumen that leads to positive results
• ​Hands on experience working in integrated development environments

• Hands-on software troubleshooting experience
• Experience with specific phases of the software development life cycle, especially Agile, Test-Driven Development
• Strong interpersonal skills including excellent written and verbal communication skills
• Knowledge of configuration management tools, scripting, programming and automated testing tool sets
• Flexible and adaptable in regards to learning and understanding new technologies
• Highly self-motivated and directed, technically proficient, highly logical with strong attention to detail
• Proven analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks while working both independently and in a team-oriented, collaborative environment
• Innovative and pioneering spirit 

Licensure and Certification:

• Certifications in Microsoft Training or comparable certifications for Java or other OOP languages (MCSD, etc.) preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business