Program Manager, Implementations

Opportunity Overview:

The Program Manager, Implementations is responsible for creating and maintaining programs that guide how Product Development supports client implementations. This internal role partners closely with Product, Engineering, Technical Services, and Solutions Architecture to reduce friction across teams, improve delivery efficiency, and ensure high quality client go lives. Success in this role comes from strong execution, systems thinking, and the ability to coordinate complex work across multiple teams and timelines.

What you’ll do:

• Own and manage programs that support how Product Development delivers client implementations
• Partner with Solutions Architects, Product Managers, Engineering, and Technical Services to define and track implementation related development work
• Establish and maintain repeatable development tasks, ownership, and systems to ensure work is reflected in the product roadmap
• Maintain a source of truth for all active and upcoming client implementations including status, risks, key dates, and Product Development scope
• Ensure development complete dates, exceptions, and timeline changes are clearly communicated to implementation teams
• Keep the product roadmap aligned with implementation commitments and anticipated client driven development work
• Define and report meaningful implementation metrics using tools such as Jira and Monday.com including planned versus unplanned work and implementation risks
• Maintain clear internal documentation that explains how Product Development supports client implementations

What you’ll need:

• 4+ years of experience as a Program Manager or Product Manager supporting software implementations or product launches
• Experience coordinating multiple concurrent implementations with complex dependencies
• Familiarity with Jira, agile practices, and compliance driven environments
• Strong communication skills with the ability to simplify complexity and align technical and non technical stakeholders
• Strong organizational and project management skills with the ability to build systems that make information easy to find, update, and use

Pay & Perks:

💻 Fully remote opportunity with about 5% travel

🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program 

📈 401K retirement plan with company match; flexible spending and health savings account 

🏝️ Up to 184 hours (23 days) of PTO per year + company holidays

👶 Up to 14 weeks of paid parental leave 

🐶 Pet insurance  

The salary range for this position is $110,000 to $130,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

Interview Process*:

1. Connect with Talent Acquisition for a Preliminary Phone Screening
2. Meet your Hiring Manager!
3. Behavioral Interview(s)
4. Case Study

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

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