Program Manager

We are looking for a driven Program Manager to serve as the strategy engine for a critical domain within the company. This isn’t your traditional Program Management position – in this role, you’ll ensure the collection of projects and programs are fit for purpose to meet the objectives and key results for the domain while driving specific projects and programs directly. You’ll partner with functions across the company to deeply understand their needs and requirements while also providing relevant and actionable information on their portfolio of projects. Key components of the role include:

• PMO Championing and Maturation: PMO thought partnership. Coaching and organizational change management.
• Project Management: Charter, scope and success criteria alignment and management. Stakeholder analysis and communication planning. WBS and schedule development and management. Risk identification and mitigation. Team mobilization. Procedure and SOP oversight. Testing and QA management. Release management/transition to BAU. Lessons learned and continuous improvement.
• Program Management: OKR alignment and scoping. Business case creation and vetting. Interdependency identification and management. Cost and return forecasting. Status reporting and communication.
• Portfolio Management: Risk and opportunity identification. Demand triage. Prioritization and stack ranking. Resource capacity planning. Aggregate, multi-stakeholder reporting.
• Business Analysis: Assessment and improvement opportunity identification. Change impact assessment: Solution architecture.
• Requirements Management: Scope decomposition. Requirements traceability matrix development and management. Test case development oversight.

Qualifications:

• PMO experience: 5-7 years of leadership experience in program management. Demonstrated success managing cross‑functional teams, collaborating with senior executive stakeholders, and delivering large‑scale innovation initiatives.
• Cross‑functional delivery: Experience working across product, operations, finance and marketing functions to drive program success (on-time, on-budget, on-scope).
• Technical fluency: Strong understanding of supply-chain processes and technologies, customer relationship management (CRM) processes and technologies (e.g., Salesforce).
• Communication and stakeholder management: Excellent communication skills with the ability to introduce new project, program and portfolio management concepts and demonstrate their value.
• PPM Tool Expert: Demonstrated ability to navigate and adapt PPM tools for a diverse community of stakeholder needs (e.g., Jira, Asana, MS Project, AdaptiveWorks/Planview)

Preferred Qualifications:

• PMI PMP Certification
• Education: Bachelor’s degree in business, supply chain, computer science, data science, artificial intelligence, engineering or a related quantitative field.
• Continuous learner/growth mindset: Commitment to staying abreast of emerging capabilities and best practices; known for quickly moving from theoretical knowledge to real-world application.
• PMO Adjacent Domain Expertise: Demonstrated ability to identify and optimize process and technology integrations with peripheral concepts (e.g., ITSM, TBM, ServiceNow, Apptio)

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