Program Manager

About the Role 
 

We are looking for a highly organized and execution-focused Program Manager to join our Product Operations team. In this role, you will serve as a critical partner to Product Managers, enabling them to focus on strategy, innovation, and customer impact by driving operational excellence, cross-functional alignment, and seamless execution across the product lifecycle. 
 

You will be responsible for partnering with cross functional stakeholders to plan and deliver high-priority product initiatives, coordinating with teams across engineering, design, marketing, sales, and more to ensure timely, successful outcomes. If you thrive in fast-paced environments, excel at managing complexity, and are passionate about delivering business and customer value through operational leadership—this role is for you. 
 

Key Responsibilities 

• Lead execution of strategic programs that align with company and product priorities. 

• Translate product strategy into executable plans by partnering closely with Product Managers to develop roadmaps, define workstreams, and structure delivery milestones. 

• Coordinate cross-functional teams across Engineering, Design, GTM, and other business units to drive alignment, accountability, and timely delivery. 

• Own end-to-end program delivery, including scope definition, project planning, dependency tracking, risk mitigation, and retrospectives. 

• Manage the full program lifecycle—from initiation through execution, launch, and post-mortem analysis. 

• Provide visibility to stakeholders through regular status reports, dashboards, and communications highlighting progress, blockers, and risks. 

• Facilitate cross-functional collaboration through effective meeting cadences, decision-making frameworks, and documentation. 

• Define and monitor KPIs to assess program health, delivery success, and impact. 
   

What You Bring 

• 4+ years of experience in program management, project management, product operations, or a similar role supporting product development teams. 

• Proven success managing complex, cross-functional programs from initiation to delivery in a fast-paced tech environment. 

• Strong organizational skills with deep experience building and managing detailed execution plans. 

• Excellent communication and stakeholder management skills—able to drive alignment across technical and non-technical teams. 

• Proficiency in project and program management tools (e.g., Jira, Asana, Airtable, Smartsheet, Confluence). 

• Strong analytical skills with the ability to track key metrics, assess program health, and proactively identify risks. 

• A collaborative mindset and the ability to influence without authority across all levels of an organization. 

• Comfort operating in ambiguous and complex situations, understanding the flexible and adapting needs of various stakeholders 
   

Why This Role Matters 

• As a Program Manager, you'll be the glue that holds strategic product initiatives together, enabling teams to deliver customer-centric, high-impact solutions—faster and more efficiently. Your work will ensure Product Managers are empowered to lead with clarity and focus, and that the organization is aligned and informed every step of the way. 
   

Success in This Role Looks Like: 

• High-priority programs are delivered on time, within scope, and with strong cross-functional support. 

• Product managers are freed up to focus on strategy, thanks to your operational leadership. 

• Risks and roadblocks are identified and addressed early, preventing downstream delays. 

• Stakeholders remain aligned and confident throughout the lifecycle of key initiatives. 

#LI-JB1