Quality Assurance Specialist - Remote

The Quality Assurance Specialist is responsible for conducting detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standards. This role plays a critical part in maintaining the integrity of deliverables provided to brokers and supporting continuous improvement across the Benefit and Marketing Analyst teams. 

The Specialist will evaluate plan designs, rate structures, financial summaries, and formatting, while documenting findings and reporting quality trends to leadership. This position requires strong ancillary product knowledge, financial acumen, attention to detail, and the ability to collaborate effectively in a fast-paced, remote environment. 

Essential Duties and Responsibilities: 

• Conduct detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standards.  

• Maintain the integrity of deliverables provided to brokers and support continuous quality improvement across the Benefit and Marketing Analyst teams.  

• Evaluate plan designs, rate structures, financial summaries, and formatting for correctness and alignment with internal guidelines.  

• Document review findings thoroughly and report quality trends to leadership to support ongoing enhancements.  

• Collaborate effectively in a fastpaced, remote environment to ensure high-quality output across teams. 

Qualifications, Skills and Requirements: 

• Strong ancillary insurance product knowledge, including understanding of plan structures, benefits, and rate methodologies.  

• Financial acumen with the ability to assess rate structures, validate calculations, and review financial summaries for accuracy.  

• High attention to detail with a strong commitment to accuracy, consistency, and process adherence. 

• Strong written and verbal communication skills for communicating findings and collaborating crossfunctionally.  

• Ability to work independently, manage multiple priorities, and maintain accountability in a remote environment.  

Education, Training and Experience: 

• Minimum of 1 year of experience in ancillary insurance or a related field.  

• Experience with reviewing or preparing rate structures, financial summaries, or other insurance-related calculations preferred.  

• Training or coursework in insurance, finance, business, analytics, or a related discipline is a plus.  

• Familiarity with quality assurance processes, audit methods, or presentation review procedures is beneficial.