Quality Management & Training Analyst

POSITION SUMMARY:

Reporting to the Manager of HIM Audit Services & Data Integrity, the Quality Management & Training Analyst is responsible for developing, implementing, and managing an ongoing training and quality management program to ensure the medical record's integrity. The Quality Management & Training Analyst will work with the Manager of HIM Audit Services and Data Integrity to set deadlines, assign responsibilities, monitor, and summarize progress of a project. Builds strong positive relationships with key individuals: Clinical Staff, Physicians, Administration, and Data Integrity Team.

Position: Quality Management & Training Analyst

Department: Health Information Management

Schedule: 40 Hours

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Maintaining integrity and quality of data & assuring data conformity meets all requirements and goals

• Performs data collection and abstracting activities, data entry, submission of data and continuous quality improvement audits

• Assisting in planning, establishing & monitoring criteria for data collection. Auditing and resolving a wide range of documentation issues

• Managing outcome tracking and performance, identifying areas that need improvement, and working to develop plans for improvement

• Conducts routine audits to assess team member competency. Provides feedback directly to team member’s manager and assists in delivering feedback as needed

• Helping members of the department determine data needs and assisting in designing tools, and reports as necessary

• Utilizing analytic and statistical skills to acquire, aggregate and disseminate data reports; ensuring the accuracy and reliability of all work surrounding data

• Assisting with the design and implementation of QI projects

• Preparing and submitting monthly, quarterly, and final reports

• Closely examining data trends to catch and address issues early on

• Define project scope, goals and deliverables that support business goals as it relates to the HIM/Data Integrity Department in collaboration with department leadership.

• Liaise between HIM/Data Integrity team and the project stakeholders on an ongoing basis.

• Identify and resolve issues and conflicts within the project team as it relates to the HIM/Data Integrity Department.

• Develop and deliver progress reports, proposals, requirements documentation, and presentations as it relates to the HIM/Data Integrity Department.

• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.

• Build, develop, and grow any business relationships vital to the success of the project as it relates to the Data Integrity Department

JOB REQUIREMENTS

EDUCATION:

• Bachelor's degree in business/healthcare related field or equivalent work experience.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Epic Certification, preferably Epic Certification in Identity

EXPERIENCE:

• Minimum of five years of recent healthcare data integrity experience with at least one year in a training setting.

KNOWLEDGE AND SKILLS:

• Interviewing/listening skills are required to enable talking with individuals and groups about current processes and issues to ask the right questions to yield essential information that will be used to evaluate processes and determine potential solutions.

• Extensive technical skills to quickly learn hospital information systems as well as MSOffice suite Excellent writing, interpersonal and organizational skills

• Leadership skills and ability to be persuasive, encouraging, and motivating. Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

• Ability to work cooperatively with other members of the team and staff, ability to handle frequent interruptions and adapt to changes in workload and work schedule; to set priorities and solve problems; to respond quickly to emergency requests.

• Strong interpersonal skills to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. 

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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