ABOUT THE ROLE
The Regional School Engagement Officer is responsible for ensuring that schools within their assigned region fully adopt and implement the National Virtual School (NVS) programme. This role involves frequent in-person visits to schools to provide hands-on onboarding, training, monitoring, and troubleshooting, as well as to facilitate ongoing programme engagement.
The Regional School Engagement Officer will build strong relationships with school administrators and educators, manage NVS adoption efforts, and serve as the main liaison between One Academy and their assigned schools.
This position requires a highly motivated, personable, and tech-savvy professional who can effectively engage and train school personnel. The Regional School Engagement Officer will also be responsible for ensuring schools consistently participate in NVS programme activities throughout the school year.
The Regional School Engagement Officer reports directly to the Operations Manager.
ABOUT THE NATIONAL VIRTUAL SCHOOL (NVS) PROGRAMME
The National Virtual School (NVS) program is a major initiative by the Ministry of Education and Youth, in collaboration with One Academy, to modernize education across 101 schools in Jamaica. One of the main highlights of the NVS is the ability for schools to access live-streamed classes in core subjects, directly from the One Academy Platform. This feature brings high-quality education to students in real time, making learning more engaging and interactive.
Learn more at schools.oneacademy.com.
WHAT YOU WILL DO:
1. School Engagement and Program Adoption
Serve as the primary point of contact for assigned schools, ensuring successful implementation of the NVS programme.
Conduct regular school visits to support programme adoption and strengthen relationships with school leadership.
Train and onboard teachers, administrators, and support staff to effectively use the NVS platform.
Collaborate with school personnel to ensure that schools align their timetables with the national NVS schedule for maximum participation.
Ensure that at least 60% of schools in the assigned portfolio engage with NVS at least 2-3 times per week.
2. Training and Onboarding
Conduct on-site and virtual training sessions for school personnel on how to integrate NVS into their lesson delivery.
Provide basic technical guidance and troubleshooting support for the platform and required hardware (after training).
Work closely with the Operations Manager to tailor training programmes to the unique needs of each school.
3. Performance Monitoring and Reporting
Prepare and submit weekly and monthly reports on school engagement, participation rates, challenges, and recommendations.
Monitor teacher and student adoption of AI tools, providing feedback to the operations team for improvements.
Ensure timely and accurate data collection from schools to facilitate the creation of login credentials for all students and teachers.
4. Stakeholder Engagement and Advocacy
Actively promote One Academy’s educational solutions and serve as an ambassador for the NVS programme.
Identify barriers to adoption at the school level and collaborate with the Operations Manager to develop targeted interventions.
Provide ongoing communication and feedback loops between schools and One Academy to support enhancements to the user experience.
A DAY AT WORK:
Your day may start with checking in on school engagement, reviewing reports, and planning school visits. You’ll then visit assigned schools to support NVS adoption, train teachers, and address any challenges they face.
Midday might involve virtual or on-site training sessions, helping schools align their timetables with the NVS schedule, and troubleshooting basic technical issues.
In the afternoon, you'll gather data on school participation, prepare reports, and collaborate with the Operations Manager to refine training and engagement strategies. Throughout the day, you’ll also maintain communication with school leaders to ensure smooth implementation and drive program success.
Requirements
The ideal candidate is someone who has:
Education and Experience
A Bachelor’s degree in Education, Business Administration, or a related field.
At least two (2) years of experience in the education industry, training, sales, customer engagement, or field-based program implementation.
Experience working with schools, educational technology, or government education programs is an asset.
Technical and Communication Skills
Must be technologically proficient and comfortable using Microsoft Office, Google Suite, and presentation software (PowerPoint, Google Slides).
Able to learn and effectively train others on new educational technologies and digital platforms.
Strong verbal and written communication skills to interact effectively with school leaders, teachers, and other stakeholders.
Must be comfortable delivering presentations, training sessions, and troubleshooting technical issues as needed.
Work Environment and Travel
Must own a reliable vehicle and be willing to travel extensively within the assigned regions.
Field-based role requiring frequent in-person visits to schools (at least 70% travel time per month).
Ability to work independently, take initiative, and effectively manage multiple schools in a portfolio.
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