Revenue Operations Project Manager

Dutchie is looking for a driven and detail-oriented Project Manager to join the Revenue Operations team as an Individual Contributor. You will own project and change management across all of GTM: Sales, Marketing, and Customer Success.

As RevOps continues to drive cross-functional initiatives at scale, we need someone who not only keeps projects on track, but who can architect and land organizational change with front-line teams and leadership alike. You will work closely with RevOps functional leads and GTM stakeholders at all levels to turn strategy into execution.

The ideal candidate is process and data-oriented, thrives in ambiguity, communicates with clarity at all levels, and has a bias toward action. This is a highly visible role with direct impact on how Dutchie's customer facing teams operate and grow.  

• Lead end-to-end project management for GTM-wide initiatives — including scoping, planning, dependency tracking, and stakeholder communication
• Own change management for process and system rollouts, developing adoption strategies, training plans, and feedback loops for front-line GTM teams
• Partner with RevOps functional leads across Sales Ops, GTM PM, and Analytics to drive initiatives from design through execution
• Design, build, and maintain advanced reports and dashboards that support team objectives and provide critical operational visibility to the Revenue organization
• Generate regular and ad-hoc revenue and sales reports for leadership, analyzing and surfacing trends and opportunities
• Analyze, streamline, and enhance revenue operations processes across the full GTM org — Sales, Marketing, and Customer Success
• Develop detailed project plans including goals, success markers, ownership, milestones, and communication requirements — then drive execution against them
• Facilitate project meetings, track action items, and proactively follow up with key team members to maintain momentum and accountability
• Serve as the liaison between GTM teams and IT/Business Systems to understand technical requirements, resource allocations, and scope for system changes
• Communicate project status, risks, and outcomes to stakeholders at all levels — from individual contributors to the CRO
• Measure project performance post-launch to identify areas of improvement and quantify business impact
• Document business processes, data models, solutions, and implementations to ensure consistency, repeatability, and organizational knowledge

• Project and program management experience — cross-functional, across various project sizes and complexity levels
• Demonstrated change management experience — proven ability to drive adoption of new processes or systems with front-line teams
• Operational mindset with strong problem-solving skills; comfortable working through ambiguity
• Data-driven approach to measuring project outcomes and process improvements
• Strong communication and influence skills — able to work effectively with stakeholders at all levels, from ICs to the CRO

• SaaS experience
• Salesforce (CRM) and/or HubSpot (Marketing platform) and/or Zendesk experience
• Experience with revenue management or Support/Customer Success organizations
• Reporting and analysis skills; ability to work with and interpret complex data sets
• Experience with Monday.com or a comparable project management tool

We are targeting a starting salary $85,000 - $115,000 based on the intended level for this role.

In addition to cash compensation, our total rewards package includes:

• Full medical benefits including dental and vision plans to ensure you always have the best care.
• Equity packages in the form of stock options to all employees.
• Technology (hardware, software, reading materials, etc..) allowance
• Flexible vacation and sick days