Sales Development Representative

Sales Development Representative (SDR)

Wayfair Professional is an industry-leading leading business-to-business (B2B) sales organization dedicated to helping businesses create exceptional spaces. Since 2012, we have simplified the procurement of furniture, fixtures, and decor, offering businesses fast, efficient, and value-driven solutions. 

We seek a motivated and talented Sales Development Representative (SDR) to join our growing team. This remote role is pivotal in generating and qualifying leads, fueling the sales pipeline, and driving business growth.

What You’ll Do

• Conduct outbound prospecting for customer leads generated from various acquisition sources.
• Manage and grow a pipeline of prospective customers through consistent touchpoints, including phone calls, emails, trade shows, and social engagement.
• Utilize tools like Salesforce and ZoomInfo to research and qualify leads, uncovering their business potential and needs.
• Identify and nurture opportunities to match customers with the most suitable Wayfair Professional sales program.
• Consistently meet or exceed key performance indicators (KPIs) related to outreach activity, lead qualification, and customer engagement.
• Overcome objections and roadblocks with resilience, adaptability, and effective communication.
• Develop and maintain an in-depth understanding of Wayfair’s products, services, and customer base to better address inquiries and provide value-driven solutions.
• Play a fundamental role in helping Wayfair Professional achieve ambitious growth objectives through teamwork and a customer-centric approach.

What You’ll Need

• Bachelor’s Degree (required).
• 6+ months of experience in sales or sales development with a track record of exceeding goals.
• Demonstrated success with consistent, measurable over-achievement in previous roles.
• Excellent communication skills across phone, video, email, and messaging, with strong active listening and outreach abilities.
• Highly organized and able to prioritize and manage a high workload efficiently.
• Strategic thinker with strong problem-solving skills and opportunity identification.
• Experience with CRM platforms such as Salesforce or HubSpot (preferred).
• Resilient, adaptable, results-driven, and passionate about customer engagement.

The salary range for this position is $34,200 - $38,000 however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
*This role includes a performance-driven variable compensation plan, which averages ~$48,000/year. The compensation for this position averages ~$48,000/year + base salary