Sales Enablement Manager

About Us

At Hiya, we're making calls safe, useful, and human again.

Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that.

Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again.

This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next.

Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again.

About the Position

We're looking for a Sales Enablement leader who gives the sales team the clarity, tools, and confidence to win. This role empowers Hiya’s global sales team with the right resources, training, and processes to sell effectively as the company expands into new markets, launches new products, and continues refining its solution story. This person will work closely with Product Marketing to turn positioning and messaging into high-impact materials that help sellers bring Hiya’s value to life, from pitch decks and one-pagers to battlecards and talk tracks. They’ll ensure those assets are easy to find, simple to use, and consistently applied across the team. They’ll also build and run the enablement engine itself: setting up clear processes for how sellers access and request materials, leading training and readiness programs, and creating accountability across the team. They’ll track adoption and effectiveness, identify where gaps exist, and use data and feedback to continually improve how Hiya enables the field. The goal is to make every seller confident, consistent, and customer-ready, while building a foundation that scales as Hiya.

What You’ll Do

• Translate complex product, industry, and competitive information into concise, engaging sales stories and assets.

• Use Product Marketing message frameworks to create and maintain a library of impactful sales collateral Ensure sales materials are aligned with brand voice, go-to-market strategy, and buyer journey stages.

• Collaborate with sales leadership to identify enablement gaps and prioritize collateral creation.

• Package insights into digestible formats that sales teams can quickly absorb and use in live conversations.

• Train and coach sellers on how to use new collateral and stories effectively.

• Design a quantifiable method to measure use of assets to continuously refine and improve content.

• Travel Requirements: Up to 25%

Key Competencies

• Storytelling Mastery: Ability to turn complexity into clarity, making technical or nuanced topics easy to understand and compelling to prospects.

• Content Creation: Skilled at building concise, professional, and visually engaging collateral tailored for different buyer personas and stages.

• Cross-Functional Collaboration: Comfortable working across Sales, Marketing, and Product teams to gather inputs and align messaging.

• Audience Empathy: Deep understanding of sales workflows and what sellers need to quickly grab attention, build trust, and overcome objections.

• Project Management: Strong organizational skills to manage multiple collateral requests, priorities, and deadlines.

Qualities that will make you successful:

• 5+ years of experience in Sales Enablement, Product Marketing, or related roles in B2B SaaS or technology.

• Proven experience creating sales collateral that simplifies complex ideas.

• Excellent writing, editing, and visual communication skills.

• Strong understanding of the B2B sales process and buyer journey.

• Proficiency with tools such Google Workspace, Confluence, Asana, Figma, Salesforce, Hubspot, etc….

• Comfortable collecting input from technical/product stakeholders and repackaging it for customer-facing teams.

The person in this role must embody Hiya’s key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions.

The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.

Compensation & Ownership

• Base Salary: $90,000-$168,000

• Equity Compensation: ownership aligned with your impact and the company’s growth

• Compensation is determined by role scope, skills, experience, location, and market data

Benefits & Support

• Employer-sponsored Insurance

  • Medical, dental, and vision (PPO & HDHP); 50% dependent coverage

  • Health, flexible spending, and dependent care accounts

  • Life, AD&D, and accident coverage, with company-paid life and long-term disability

• 401(k) with 3% company match (via Fidelity)

• Flexible vacation policy and paid company holidays

• Paid parental leave

• Work-from-home equipment stipend

• $1,000 annually to invest in your learning and growth

• $1,000/year in charitable donation matching

• Team lunch 2x per week

This position is based in Seattle, WA, USA.

We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.

Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!