Sales Enablement Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

​​PEAK 15 (www.peak15systems.com), part of the Fullsteam organization, is a growing software company that delivers a cloud-based management system to the travel industry. Our customers include Travel + Leisure Magazine World’s Best Award Winners National Geographic Expeditions, Micato Safaris, and Butterfield & Robinson who use the system to craft unique itineraries, process bookings, streamline operations and manage customer and vendor relationships. ​

Job Summary:

We are seeking a Sales Enablement Specialist to serve as a centralized enablement partner across our portfolio of products and services. This role is responsible for building the infrastructure, systems, assets, and processes that empower our sales organization to execute effectively and achieve portfolio-wide revenue goals.

This role will initially partner closely with Peak15 sales team to build foundational enablement programs, tools, and training. Over time, the role will expand to support broader enablement initiatives across multiple business units within the Hospitality Portfolio and contribute to a scalable, company-wide sales enablement strategy. This role reports to the Senior Sales Enablement Manager.

Primary Responsibilities:

Sales Effectiveness & Revenue Enablement

• Develop and maintain account intelligence frameworks that improve seller preparation and strategic account engagement
• Analyze historical customer data and market trends to inform targeting strategy and cross-portfolio expansion opportunities
• Support segmentation and positioning strategy across multiple offerings
• Identify patterns in pipeline performance and recommend enablement improvements to increase conversion and win rates

Systems Ownership & Process Design

• Own Salesforce opportunity stages, automation logic, and lifecycle governance across the portfolio
• Design and maintain scalable lead and account workflows that improve visibility, forecasting accuracy, and reporting consistency
• Partner with cross-functional stakeholders to define performance metrics and reporting standards
• Ensure CRM data integrity and alignment between sales, marketing, and operational processes
• Continuously identify and implement process improvements that increase sales productivity

Demo & Sales Asset Enablement

• Partner with the Learning Manager and internal product experts to build and maintain high-impact demo environments, including structured storylines and representative datasets
• Collaborate with Marketing to develop, organize, and optimize a centralized sales asset library aligned to buyer stages and portfolio positioning
• Ensure sellers have access to current, compelling, and strategically aligned enablement materials
• Gather feedback from sales stakeholders and continuously refine assets and demo narratives

Skills & Competencies:

• Strong written and verbal communication skills, with the ability to craft polished, strategic customer-facing materials
• Systems thinker with the ability to translate high-level revenue goals into structured processes and tools
• Analytical mindset with comfort interpreting CRM data and performance metrics
• Highly organized and capable of managing multiple cross-functional initiatives
• Proactive, resourceful, and solutions-oriented
• Proficient in Salesforce (or comparable CRM systems including HubSpot), SalesLoft, and modern sales enablement tools
• Comfortable leveraging AI and digital research tools to enhance productivity and insights

Minimum Qualifications:

• Bachelor’s degree in Business, Marketing, or related field (or equivalent practical experience)
• Minimum 2 years of experience in one of the following environments:
  • B2B SaaS organization supporting sales enablement, revenue operations, customer success, implementation, or go-to-market strategy
  • Multi-day tour operator or travel organization with exposure to operational workflows, vendor or guest lifecycle management, and systems used to support complex service delivery

Salary range: $79,000 - $82,000

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.