Sales Operations Consultant

Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care.

G.E.H.A has one mission: To empower federal workers to be healthy and well.

Serves as a Corporate Growth Consultant to lead the sales processes for prospective groups and strategic existing products. The sales process includes the development and execution of growth strategies, tactics and training.
This role will assist in identifying, assessing and developing new business opportunities. It will provide support for developing growth/contracting strategies, sales process development and driving superior client engagement and operational performance. A major task is to work with more senior members of the team to build rapport with senior executives across Operations, Growth, Product Development, Finance, and other key leaders determining how to provide excellent tools, reports and data analysis that provides the visibility necessary within the company to determine sales strategies on a national level.

SKILLS

• Articulate GEHA’s services, positioning us within the market and industry standard.
• Participate in the sales planning, sales strategies, territorial coverage, and budgeting processes.
• Recommend and assist in driving Go to Market (GTM) current year project plan, short term (two year), and long term (3-5 year) project plans for growth.
• In conjunction with more senior members of team and manager, monitor sales flow, prepare analysis, and make recommendations for improvement.
• Prepare value-added reports summarizing overall customer base and trends.
• Consistently monitor product lines and services to optimize prospect interaction and provide recommendations based on sales needs.
• Work on special projects and task forces as assigned.
• Develop messaging and work with Marketing on the Account Manager toolbox.
• Help to create and update training materials and policies.
• Manage all regional activity within budgetary guidelines.
• Maintain up to date information on industry trends and the competitive landscape
• Collaborate with Finance, IT, Clinical, Operations, and other business units to ensure that diligence activities are scheduled and coordinated.
• Help in creating functional strategies and specific objectives for cross functional teams.
• Attends and assists with GEHA conferences and me

Requirements

• Requires a Bachelor’s Degree in Communications, Business, Marketing or a related field.
• Requires 3 years of successful sales or equivalent sales management production in member services, insurance, or health-related account management services.
• Requires successful outside sales or equivalent experience in managed care, member services, insurance marketing, or health-related account management products or services.
• Additional years of qualifying work experience may be considered, in lieu of formal education.
• Understand industry and category-specific landscapes and trends
• Must have clear and effective written and oral communications.
• Requires strong attention to detail, effective time management skills and negotiation skills.
• Strong communicator who is learning to foster internal feedback loops.
• Proven ability to articulate the distinct aspects of products and services

Work-at-home requirements

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan:  company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution   
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program

While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine.

Please note that the salary information is a general guideline only.  G.E.H.A considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

The hiring range for this position is $68,043 - $86,079 USD. At G.E.H.A, the current maximum salary for this role is $95,917 USD. While initial compensation may vary based on experience and qualifications, there is a path to work toward this top rate through performance and continued growth within the organization.

G.E.H.A is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. G.E.H.A will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees.

G.E.H.A is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.