Supports client sales and service strategies through sales process analysis, sales effectiveness recommendations, customer experience improvements, and revenue growth initiatives. Responsibilities include interpreting client data, developing operating model recommendations, coordinating consulting workstreams, preparing presentations and action plans, troubleshooting sales channels, managing client relationships, and guiding junior team members.
The Opportunity
As a Sales Operations Consulting Senior Associate you will support customer sales and service strategies by analyzing client needs, shaping sales effectiveness recommendations, and helping improve customer experience and revenue growth within our Customer Consulting practice. As a Senior Associate you will manage assigned workstreams, handle complex situations with sound judgment, build meaningful client connections, and guide junior team members while developing your technical skills and personal brand. In this role at PwC, you will interpret data, assess customer engagement processes, apply a range of tools and methods, and contribute to deliverables that align with broader project objectives and changing business needs.
Responsibilities
- Analyzing customer sales and service processes to identify performance gaps and improvement opportunities
- Developing sales operations strategies that support revenue growth, customer satisfaction, and service delivery goals
- Gathering and interpreting client data to inform recommendations on customer engagement, sales effectiveness, and operating model changes
- Supporting consulting workstreams by coordinating tasks, tracking deliverables, and resolving issues that affect project progress
- Preparing client presentations, findings, and action plans that translate complex information into clear recommendations
- Using sales process knowledge and digital tooling to troubleshoot channel issues and strengthen sales support activities
- Building meaningful client relationships by anticipating needs, responding to feedback, and adapting to changing priorities
- Guiding junior team members on assigned tasks while maintaining professional and technical standards
What You Must Have
- At least a Bachelor's degree
- At least 3 years of experience
What Sets You Apart
- Sales operations consulting background supporting client-facing engagements
- Experience analyzing sales data to inform recommendations
- Demonstrating familiarity with sales strategy, coordination, and support
- Applying critical thinking to complex operational challenges
- Anticipating team and client needs across changing priorities
- Using multiple tools and methodologies to solve problems
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
#LI-Hybrid
#BI-Hybrid
As a Sales Operations Consulting Senior Associate you will support customer sales and service strategies by analyzing client needs, shaping sales effectiveness recommendations, and helping improve customer experience and revenue growth within our Customer Consulting practice. As a Senior Associate you will manage assigned workstreams, handle complex situations with sound judgment, build meaningful client connections, and guide junior team members while developing your technical skills and personal brand. In this role at PwC, you will interpret data, assess customer engagement processes, apply a range of tools and methods, and contribute to deliverables that align with broader project objectives and changing business needs.
Responsibilities
- Analyzing customer sales and service processes to identify performance gaps and improvement opportunities
- Developing sales operations strategies that support revenue growth, customer satisfaction, and service delivery goals
- Gathering and interpreting client data to inform recommendations on customer engagement, sales effectiveness, and operating model changes
- Supporting consulting workstreams by coordinating tasks, tracking deliverables, and resolving issues that affect project progress
- Preparing client presentations, findings, and action plans that translate complex information into clear recommendations
- Using sales process knowledge and digital tooling to troubleshoot channel issues and strengthen sales support activities
- Building meaningful client relationships by anticipating needs, responding to feedback, and adapting to changing priorities
- Guiding junior team members on assigned tasks while maintaining professional and technical standards
What You Must Have
- At least a Bachelor's degree
- At least 3 years of experience
What Sets You Apart
- Sales operations consulting background supporting client-facing engagements
- Experience analyzing sales data to inform recommendations
- Demonstrating familiarity with sales strategy, coordination, and support
- Applying critical thinking to complex operational challenges
- Anticipating team and client needs across changing priorities
- Using multiple tools and methodologies to solve problems
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
#LI-Hybrid
#BI-Hybrid
PwC Seattle, Washington, USA Office
1420 Fifth Avenue Suite 2800, Seattle, WA, United States, 98101
PwC Seattle, Washington, USA Office
1420 Fifth Avenue Suite 2800, Seattle, Washington , United States, 98101
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What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
