Sales & Operations Optimization Manager

Sales & Operations Optimization Manager
Location: Remote- USA 
Company: Bray Sales, Inc.

Position Summary

The Sales & Operations Optimization Manager serves as a strategic liaison between sales and operations teams to drive commercial excellence, operational efficiency, and customer satisfaction. This role is responsible for managing complex sales processes, coordinating cross-functional initiatives, and optimizing internal workflows to support revenue growth and customer retention across North America.

Key Responsibilities

Data Analysis & Reporting

• Analyze sales performance data and provide insights into customer buying behavior, trends, and market/product performance to inform strategic decisions.
• Regularly distribute PEC sheets and ZoomInfo contacts to sales team members, providing detailed project insights, capital value estimates, and key decision-maker contacts to support targeted outreach and opportunity qualification.
• Conduct territory development strategy sessions with OSRs and provide curated contact lists and project intelligence to help sales reps prioritize outreach, align with strategic growth areas, and accelerate pipeline development.

Sales Enablement & Customer Engagement

• Serve as a trusted advisor to DBAs and independents by identifying pain points, analyzing data, and recommending + implementing quick solutions
• Coordinate with GMs and independent sales office leadership to align on go-to-market strategies and customer-specific inventory planning.
• Drive continuous improvement in inside sales and outside sales workflows.

Internal Collaboration & Stakeholder Communication

• Act as a central point of contact for cross-functional initiatives involving sales, operations, engineering, and executive leadership.
• Facilitate alignment between field sales and corporate functions through regular updates, escalation management, and strategic planning.

Key Competencies

• Strong technical acumen in Excel PivotTable creation and data analysis.
• Exceptional communication & relationship-building skills with internal/external teams.
• Proven ability to manage complex projects under deadlines with cross-functional teams.
• Analytical mindset with proficiency in interpreting sales and operational data.
• Providing actionable insights that support GM, VP, and executive decision-making.
• Interpreting sales performance data to inform strategic planning and grow revenue.
• At least 3 years experience in technical inside sales, data analytics, and/or sales management, ideally within the process flow industry.

Travel & Transportation:

• Valid driver’s license required with reliable personal transportation.
• Must meet Bray’s Drivers Policy requirements, including background, physical, credit check, and proof of auto insurance.
• Field-based role with frequent travel within the territory and to Houston, Texas occasionally for training.
• Must be comfortable working independently and managing your own travel schedule and client interactions.

Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible

About Bray International

Founded in 1986 Bray International is a global leader in industrial valves, actuators, and control products, delivering innovative flow control solutions to customers in more than 40 countries. As a privately held company with nearly four decades of engineered excellence, Bray has built a strong reputation for high-performance products, superior value, and exceptional customer service. Our fully integrated product line serves over 12 diverse industries, meeting the rigorous demands of the process sector with reliability and precision. Driven by a long-standing commitment to excellence, Bray offers the stability of a trusted, privately owned organization that continues to grow through innovation, collaboration, and integrity. Guided by our vision to be the most respected and successful valve, actuator, and controls company in the world, Bray places people—our employees, customers, and partners—at the heart of everything we do. We

Why Work for Us?

Bray offers a competitive and comprehensive benefits package, including:

• Competitive Pay Plans
• Comprehensive Benefits: Medical, dental, vision, and life insurance; Paid holidays and vacation; 401(k) with matching contributions.
• Healthy Work Environment: A smoke-free, drug-free workplace ensuring safety and productivity.
• Career Growth: Opportunities for professional development and advancement.
• An Exceptional Company Culture: Bray is a family-owned business committed to engineered excellence.

Join Bray today and be a part of a dynamic team that values innovation, integrity, and customer success. If you're ready to take the next step in your sales career and contribute to a growing company, we want to hear from you!

As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana.  This requirement applies regardless of state or local marijuana/cannabis laws.