Coordinate daily Scrum meetings across global sales teams, track pipeline activity, govern CRM processes, onboard sales hires, maintain Zoho CRM data, update SOPs, monitor KPIs through Power BI, and provide data-backed recommendations. Collaborate with procurement and operations to improve pipeline visibility, process adherence, and cross-functional execution.
This is a remote position.
Role Overview
The Sales Scrum Master & CRM Coordinator will play a central role in managing daily sales operations, ensuring CRM governance, and maintaining process discipline across the global sales team. This role blends Scrum coordination with CRM administration, requiring strong technical capability, attention to detail, and consistent communication across regions.
Key Responsibilities
1. Daily Sales Coordination
- Conduct daily Scrum calls with sales representatives across multiple regions.
- Track leads, follow-ups, offers, and deal progress during stand-ups.
- Ensure timely updates and alignment across the sales pipeline.
2. CRM Governance & Operations
- Onboard new sales hires to Fouress CRM protocols, workflows, and data standards.
- Monitor adherence to CRM procedures and escalate non-compliance.
- Actively use Zoho CRM to create, update, audit, and maintain accurate records.
- Maintain and update CRM SOP documentation as processes evolve.
3. KPI Tracking & Reporting
- Track sales KPIs using Power BI dashboards and internal reporting tools.
- Identify process gaps and present data-backed insights to management.
- Ensure visibility of pipeline status across sales, procurement, and operations.
4. Cross-Functional Coordination
- Collaborate with procurement and operations teams to ensure seamless pipeline flow.
- Support management with structured reports, observations, and improvement recommendations.
Requirements
- 2–4 years of experience in sales coordination, CRM operations, or Scrum/project coordination.
- Hands-on experience with any CRM platform; Zoho CRM experience is a strong advantage.
- Working knowledge of Power BI or similar business intelligence tools.
You’ll Thrive in This Role If You
- Are process-driven and comfortable enforcing standards across teams.
- Communicate clearly and confidently across regions, time zones, and seniority levels.
- Are detail-oriented and value clean data, structured documentation, and consistency.
- Can convert observations into actionable, data-backed recommendations for leadership.
Similar Jobs
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
Administer global compensation and benefits programs, including compensation cycles, job pricing, pay ranges, benefits enrollment, open enrollment, leave processing, audits, compliance, vendor coordination, and employee support. Maintain accurate data across Workday, payroll, and vendor systems; produce reports and survey submissions; and improve workflows through automation, documentation, and AI tools.
Top Skills:
ChatgptClaude CoworkExcelGoogle SheetsPaveRadfordWorkdayZapier
Cloud • Security • Software • Cybersecurity • Automation
Lead GitLab's pipeline growth strategy and operating cadence to drive predictable, scalable pipeline and revenue outcomes. Partner cross-functionally to set targets, capacity plans, and program mix; define global pipeline standards, hygiene, and taxonomy; run pipeline reviews and governance; and deliver analytics, dashboards, and recommendations to improve forecast accuracy, conversion, velocity, and execution quality across inbound, outbound, partner, and expansion motions.
Top Skills:
AILookerSalesforceTableau
.png)
Logistics • Marketing Tech • Software
Owns revenue operations strategy and GTM planning, including forecasting, annual planning, business reviews, incentive design, analytics, KPI dashboards, and performance insights. Partners with Finance, Product, and Operations to improve sales productivity, align headcount with revenue goals, and execute multi-quarter strategic workstreams. The role translates complex data into leadership recommendations and manages cross-functional projects in a fast-paced environment.
Top Skills:
BiCRMData Warehouse ToolsLookerOmniSalesforceSQLTableau
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
