Sales Support Specialist

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Sales Support Specialist.

Reporting to the Sr Director of Sales Operations, the Sales Support Specialist will be responsible for providing the administrative support necessary to grow our business and enhance customer relationships in order to continue to grow revenue and profitability.

What a typical day looks like:

• Work closely with the sales team and the customer to provide an efficient and comprehensive service; establish and maintain solid relationships.

• Assist the sales team with the development and growth of business with new and existing customers.

• Provide sales administration and holds up to the function, working closely with the sales team.

• Possess thorough knowledge of the company and its products/services.

• Assist the Sales team in the preparation of quotations for customers.

• Create sales orders upon receiving the purchase order from customers (if applicable).

• Provide and distribute daily, weekly, monthly, quarterly, or yearly reports provided by the sales team.

• Assist the Sales team in identifying sales guide and opportunities, providing relevant research of opportunity and information relating to the guidance.

• Experience with CRM tools.

• Cross-functional communication with the solutions team to ensure sales team has all necessary hold up required.

• Monitor sales pipeline performance with sales business to ensure quarterly & annual targets are met.

• Contributes with sales management to identify areas of improvement in the sales pipeline & work with sales team to develop a strategy.

The experience we’re looking to add to our team:

• Bachelor’s degree (BA or BS) and 4 years of related experience.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Ability to deal with several abstract and concrete variables.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity.

Is Sponsorship Available?

Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).