Salesforce Technical Lead, Experience Cloud (STLEC) / Professionals

AssistRx is seeking a highly skilled Salesforce Technical Lead with deep Experience Cloud expertise to architect, design, and lead development of our external-facing portal solutions. This leader will guide technical strategy, mentor developers, and deliver scalable, secure, patient-focused Salesforce Experience Cloud implementations.

This is a full-time, fully remote position within the United States, requiring daily collaboration during Eastern Standard Time hours.

DUTIES AND RESPONSIBILITIES:

• Lead development and architecture for Experience Cloud sites, ensuring secure, scalable, and high-performance solutions.
• Oversee portal configuration, external user access models, login flows, and Experience Cloud security settings.
• Guide the team on Apex, LWC, Flows, and integration best practices.
• Conduct code reviews and provide technical mentorship to mid-level and junior developers.
• Collaborate with Product, QA, Business Analysts, and Project Managers to translate business needs into technical designs.
• Troubleshoot and resolve production issues, performance bottlenecks, and configuration challenges.
• Participate in sprint planning, grooming, and review ceremonies.
• Stay updated with Salesforce releases and recommend enhancements.
• Ensure documentation of technical components, reusable patterns, and Experience Cloud configurations.

QUALIFICATIONS:

• 6+ years of hands-on Salesforce development experience with strong expertise in Experience Cloud (Community Cloud) solutions.
• 2+ years in a technical leadership or senior engineering role.
• Proven experience designing and implementing Salesforce Experience Cloud portals.

CERTIFICATIONS:

• Required: Salesforce Platform Developer I
• Preferred: Platform Developer II, Experience Cloud Consultant
• Additional architect-level certifications are a plus.

TECHNICAL EXPERTISE:

• Experience Cloud (Critical)

1. Strong Experience Cloud expertise, including portal configuration, external user access, guest user security, and login flows.
2. Skilled in building high-performance portal components using LWC, Apex, and declarative tools
• Salesforce Development
3. Proficient in Apex, L:WC, Visualforce, SOQL/SOSL, Flows, and asynchronous processing.
4. Solid understanding of data modeling, governor limits, and large-volume performance considerations.
• Integration & DevOps:
5. Experience with REST/SOAP integrations, middleware, Git, SFDX, CI/CD pipelines, and tools like Gearset.
• Security & Governance:
6. Strong knowledge of Salesforce security model, permission sets, sharing rules, and data governance best practices.

LEADERSHIP & COMMUNICATION:

• Ability to lead and mentor mid-level and junior developers.
• Strong skills in code review, technical guidance, and architectural oversight.
• Collaborates effectively with product, QA, BAs, and PMs to align solutions with business needs.
• Excellent communication skills, able to explain technical concepts to non-technical stakeholders.
• Stays current with Salesforce releases and recommends relevant enhancements.
• Participates in sprint grooming, planning, and review sessions.
• Diagnoses and resolves production issues, performance bottlenecks, and Experience Cloud configuration challenges.

COMPETENCIES: 

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand.
• Occasionally required to walk.
• Frequently required to sit.
• Continually required to utilize hand and finger dexterity.
• Continually required to talk or hear.
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• Specific vision abilities required by this job include: Close vision and the ability to adjust focus.
• Work is performed in a traditional commercial office setting with standard office lighting and white noise.
• Additional remarks regarding work environment: 
• This job operates in a professional office environment.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.