SBA Credit Relationship Manager

SUMMARY

This position is responsible for attracting new SBA loan customers through internal referral sources (primarily the bank’s lending staff) as well as external referral sources (ie business brokers, CPA, commercial realtors, etc.).  The primary role for this position includes being a “liaison” for the internal lending staff.  That includes educating the lenders on the various SBA programs and helping them target potential loan opportunities.  This also includes helping internal lending officers to qualify and structure potential SBA loan opportunities.

MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Makes business development calls on existing and potential new clients.
• Ability to determine SBA eligibility and help structure the loan request.
• Ability to complete a thorough summary of the loan request and help gather the needed information to the Underwriting staff so that a quick analysis can be done.
• Ability to work independently and be self-motivated.
• Provide adequate education when needed to the internal lending staff on the various SBA programs that the bank participates in. 
• Represents the bank in various civic and community functions (when applicable) to enhance its image and develop new business.
• Promotes favorable image of the bank in all business activities within the community.

ADDITIONAL DUTIES AND RESONSIBILITIES

• Performs other duties as requested by SBA Director or Sales Manager. 
• Completes all required compliance exams on a yearly basis.
• Adherence to all First United Policies and Procedures. 
• Dresses professionally. 

EMPLOYEE SPECIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience

• Bachelor’s degree in business, finance, or related field.
• Preferably five plus years of small business lending or small business underwriting in a bank with a preference of those years in SBA lending.  
• Proven ability to effectively communicate the advantages of the SBA programs with prospective customers and to win the confidence of internal banking officers who refer prospective deals.
• Sales or Marketing experience preferred.
• Strong attention to detail.
• Good communication, sales, and public relations skills.

Technical/Functional Competencies

• Demonstrates a thorough knowledge of the SBA lending program as specified in the most recent Standard Operating Procedures (SOP).
• Exceptional customer service skills.
• Demonstrates good judgment, problem-solving, and decision-making skills.
• Ability and willingness to take the lead in working the customer through the SBA process.
• Computer and Software proficiency. 
• Demonstrate excellent written and verbal communication skills displaying the ability to communicate clearly and informatively to customers and lending staff.
• Strong interpersonal skills and ability to work well with a wide range of people.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at [email protected] for assistance.