Senior Account Manager, Nordstrom Media Network (Remote)

Job Description

Overview

• The Senior Account Manager plays a critical role in managing relationships with brand partners and advertisers on the Nordstrom Media Network. This individual oversees campaign execution, optimizes performance, and ensures client satisfaction. The ideal candidate has a strong background in digital media, excellent communication skills, and a strategic mindset.
• We are hiring for two positions within this team: one role will focus on supporting apparel or shoes, and the other will focus on beauty, accessories, or home. Candidates will be considered for both roles.

Role Responsibilities:

• Serve as the primary point of contact for a portfolio of brand partners across all post-sale relationship management and campaign execution.
• Build and maintain strong, long-lasting relationships to drive retention and satisfaction.
• Develop strategies to achieve brand partner business objectives through the Nordstrom Media Network.
• Coordinate planning, implementation, and tracking of advertising campaigns.
• Collaborate with internal teams to ensure timely and quality delivery of campaigns.

• Ensure campaign optimizations meet goals established during media planning.
• Deepen brand partner relationships by communicating campaign performance and optimization opportunities to promote strategic account growth. 
• Participate in a culture of radical candor and extreme ownership.

• Identify opportunities to upsell and cross-sell additional services.
• Contribute to product development by providing brand partner feedback.

Role Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 4-6 years of experience in account management, digital advertising, or media sales.
• Strong understanding of digital marketing channels, including display, social, search, and programmatic advertising.
• Proven track record of managing and growing accounts.
• Excellent interpersonal and communication skills, with the ability to present complex information clearly.
• Proficient in CRM platforms, analytics tools, and Microsoft Office Suite.
• Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously.
• Results-oriented mindset focused on exceeding partner expectations.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Applications are accepted on an ongoing basis.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

California: $80,000-$144,000 annually, Colorado: $69,500-$115,000 annually, Connecticut: $69,500-$115,000 annually, D.C.: $80,000-$132,000 annually, Hawaii: $69,500-$115,000 annually, Illinois: $69,500-$115,000 annually, Maryland: $80,000-$132,000 annually, Massachusetts: $80,000-$132,000 annually, Minnesota: $69,500-$115,000 annually, Nevada: $80,000-$132,000 annually, New Jersey: $80,000-$132,000, New York: $80,000-$144,000 annually, Rhode Island: $80,000-$132,000 annually, Washington: $80,000-$132,000 annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf