Senior Account Manager

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Experian Consumer Services (ECS) is looking for a Senior Account Manager for the D2C Experian Credit Card Marketplace.

The Experian Marketplace is an outstanding financial lead gen platform. We make personalized financial product recommendations to our 80 million Experian.com members, based on powerful data-driven decisioning and matching logic. Over 2 million credit card journeys began with Experian Marketplace last year!

Reporting to the Client Services Manager Senior, you will oversee the onboarding, program strategy, account management and optimization of assigned card issuer partnerships.

What you will do

• Develop and implement strategic account growth plans which align partner strengths and goals with Experian priorities and strategic business initiatives
• Develop and present executive level quarterly business reviews for key accounts
• Monitor main program metrics on a regular basis
• Research and communicate new industry developments
• Build and nurture long-term relationships with partners
• Coordinate program changes and account operations
• Ensure programs are compliant with partner marketing guidelines
• Build internal relationships with the broader Experian sales organization, cross-functional business units and operational support teams
• Represent the voice of the partner to internal Experian stakeholders
• Manage new program initiatives and optimizations from start to finish
• 20-30% travel

• Over 5 years of experience in financial lead generation, specializing in credit cards – working for a card issuer, affiliate network or a credit card marketplace
• Expertise in developing business cases and strategic account plans
• Experienced thoughtfully developing recommended approaches to complex problems
• Skills in analyzing data and making informed, data-driven recommendations and decisions
• Ability to manage projects efficiently and effectively
• Experienced in negotiating legal contracts
• Proficiency in creating and delivering executive-level presentations
• Experience with A/B optimization testing
• Ability to collaborate and successfully work across a large matrixed organization
• Prefers a collaborative, team-oriented work environment
• Ability to understand complex technical concepts
• Credit risk underwriting or 3rd party model hosting

Beneficial

• Strategy consulting
• Knowledge of the rewards credit card space
• AI experience
• MBA or related Masters degree

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Remote

This is a remote position.