Senior Business Analyst

Summary

Are you a US Market workers compensation insurance industry professional? Do you have deep knowledge of workers compensation schemes and implementing those schemes in enterprise insurance systems? Are you looking for a new challenge? Then join us at Guidewire Software and help set the direction for the next generation of workers compensation insurance solutions for the American Market market.

Our industry business analysts are our insurance experts within the product management team. Your primary responsibility would be to explain and represent the US Market workers’ compensation insurance industry to the product development organisation as a new and high priority investment.
Your background should be in workers’ compensation insurance, with roles at insurers, brokers, software vendors, or others within the insurance vertical. Maybe you’ve been an underwriter or Claim adjuster, underwriting manager, claims manager, a business analyst, or a product manager. You should have a high degree of comfort with technology, and exceptional analytical and communications skills. You should also be comfortable both engaging in product design discussions with developers and presenting to prospective customers.
Because of our strong commitment to quality across the development team, you will also support the creation, execution and validation of robust functional and integration test cases that truly reflect how our customers would exercise our solutions by using your business knowledge and Industry network.

Job Description

As a Senior Business Analyst at Guidewire, your responsibilities will include: 

• Providing context and perspective to the Product Managers designing and prioritizing features for our products.

• Research of insurance industry questions, including interpretation and summarization of insurance manuals, and publications from professional organizations or regulatory bodies.

• Helping implementation teams to understand and interpret the requirements being given to them by insurers.

• Being the insurance expert who can help customers, prospective customers, engineering, QA, support, sales, and other groups with questions.

• Eliciting, analyzing, specifying, and validating the business needs of stakeholders, be they customers or end users.

• Collaborating with sponsors to determine feature scope and vision.

• Proposing solutions for representing US Market content in Guidewire products, and identifying and communicating platform gaps where they exist.

•  Creating sample policies, claims and other relevant data and validating test results to support application feature design.

• Acting as a subject matter expert on their line(s) of business for customers implementing US Market local content.

• Documenting known issues and workaround for release notes.

• Participating in Guidewire events as a subject matter expert.

• Showing an interest in leveraging new technologies, tools and methods to boost efficiency, accuracy, and decision-making when defining business requirements. 

• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

 Must have Skills and Experiences: 

•  5+ years of experience in the general insurance industry, focused on workers compensation.

• 3+ years of experience on the IT side of the general insurance industry working as a subject matter expert or business analyst on a workers compensation implementation project.  

• Subject matter expertise in US Market workers compensation schemes.

• Technical capacity - you should feel comfortable with non-code technical artefacts that describe application configuration and be able to communicate with the engineering team on tactical technical decisions. 

• Familiarity with Insurance modelling.

• Familiarity with modern, rules-based, configurable software applications.

• Ability to translate high level requirements into detailed product specifications.

• Ability to manage complex initiatives with limited supervision.

• Exceptional written and oral communication skills.

• Good decision-making and analytical skills.

• Ability to excel in a team-oriented environment. Experience with agile software development is a plus.

• A real passion for Insurance, software systems and problem solving.

• Proficiency in English, spoken and written, is required for this role

• Familiarity with one or more applications from Guidewire InsuranceSuite is desirable.

• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

Other requirements:

• Must have the right to work in the US Market.  

The US base salary range for this full-time position is $138,000 - $208,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to [email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail [email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.