Senior Community Manager

Are you driven to revolutionize the entertainment and gaming industry with innovative technology? Do you have a passion for creating software that captivates and enriches the experiences of users globally? If so, we want to hear from you!

We’re looking for a Sr. Community Manager who lives and breathes player engagement, creator culture, and Discord. This is not just a moderation or social support role, you’re a growth hacker at heart, obsessed with building vibrant, loyal communities that fuel our game launches and long-term success. You'll manage our presence across Discord and social channels, build relationships with creators, and collaborate with marketing leadership and third-party partners (like WeHype) to drive player acquisition and retention through influencer campaigns.

This is a full-time position where the Community Manager will work closely with our product, design, and engineering teams to deliver exceptional gaming experience to our customers. We offer a competitive salary, benefits, and ample opportunities for growth and advancement within the company

What you’ll own:

• Launch, grow, and moderate high-impact Discord communities around our products.

• Design and execute influencer campaigns to drive awareness, engagement, and social buzz

• Build authentic relationships with content creators, streamers, and community leaders

• Collaborate with partners like WeHype to source, brief, and track influencer activations

• Create engaging community content (memes, dev updates, contests, livestreams) that sparks conversation and shareability

• Coordinate with others in product/marketing/design on campaign planning, creative needs, and performance insights

• Surface community feedback and player sentiment to internal teams to inform product and comms decisions

• Track and report on key growth and engagement metrics - optimize tactics based on what works

• Serve as the first line of player support, owning Tier 1 community and customer issues with speed and empathy

• Be the voice of our brand across community channels—energizing, representing, and advocating for our players

• Lead LiveOps communication and jump into crisis response when needed, helping coordinate triage across teams and keep players informed

What you Bring to the table:

• 6+ years in community management, influencer marketing, or social/growth roles - ideally in interactive entertainment, games (mobile preferred; PC & console nice-to-have), or media

• Proven track record building and scaling presence on social channels (such as Discord, X, Tiktok, etc) and creator-driven campaigns

• Hands-on experience working with influencer platforms and agencies (e.g., WeHype, Upfluence, or similar)

• Strong grasp of creator/influencer culture across Twitch, YouTube, TikTok, and beyond

• A growth mindset—you’re data-informed, experimental, and focused on impact

• Excellent writing, communication, and interpersonal skills in English

• Comfortable collaborating across teams in a fast-moving, startup-style environment

• Passion for mobile entertainment experiences and online communities

Bonus Points for:

• You’ve helped launch a successful mobile game or built a community from scratch

• You're a streamer or content creator yourself

• Experience with community monetization, ambassador programs, or user-generated content strategy

• Fluency in Brazilian Portuguese

Series Entertainment embraces diversity and is committed to creating an inclusive environment for all employees. We are an equal opportunity employer, welcoming individuals from various backgrounds, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. If you are driven by the challenge of enhancing development operations and want to impact the future of gaming technology, we want to hear from you!

Take the next step in your career and apply to be part of our cutting-edge team today!