Senior Corporate FP&A Manager

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.  

Overview:

Reporting to the Director, FP&A Consolidations, we are currently seeking a Senior FP&A Manager to join our team. In this role, you will be focused on managing expenses, profit and growth, and investment. You will actively contribute to the organization's financial strategy, engage with stakeholders, evaluate investment opportunities, and drive profitability and growth initiatives. Your role is to oversee and control the financial resources of an organization. Your primary responsibility is to ensure that expenses are managed effectively and efficiently, aligning with the organization's financial goals and objectives.

You will: 

• Lead the team in forecasting financial performance, budgeting and providing actionable insights to senior management. 
• Oversee the development and implementation of financial models, scenario analysis, and variance reporting to support strategic planning initiatives. 
• Collaborate with cross-functional teams, including global product technology, legal, human resources, accounting, and operations, to develop and monitor key performance indicators and financial metrics.
• Establish and enforce expense policies and procedures to control costs and ensure compliance with regulatory requirements. Review and approve expenditures, including purchase orders, invoices, and expense reports. Implement cost-saving measures and identify areas of improvement to optimize expenses.
• Drive the annual budgeting and forecasting process, ensuring alignment with company objectives and targets. 
• Negotiate contracts and pricing with vendors to obtain favorable terms and conditions. Regularly review vendor contracts and performance to ensure value for money and compliance with service-level agreements. Identify opportunities to consolidate vendors or negotiate better deals to reduce expenses.
• Generate comprehensive reporting decks, including headcount analysis, vendor plans, and expense forecasts; conduct stakeholder meetings to discuss and refine plans. 
• Provide leadership and mentorship to the FP&A team, and foster a culture of continuous improvement and professional development.
• Prepare comprehensive financial presentations and reports for senior management and stakeholders, highlighting key insights and actionable recommendations. 
• Stay abreast of industry trends, market dynamics, and regulatory changes to inform financial forecasts and strategic planning efforts.

You have:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field; MBA or advanced degree preferred.
• 8+ years of progressive experience in financial planning and analysis
• Strong proficiency in financial modeling, forecasting technicals, and variance analysis.
• A good understanding of a Software as a Service (SaaS) environment.
• Proven experience in supporting a technology organization.
• Proficiency in financial analysis, forecasting, and financial modeling is crucial. You should be able to interpret financial data, perform comprehensive analysis, and generate accurate forecasts to support decision-making processes.
• Advanced proficiency in Excel, PowerPoint, and financial reporting tools; experience with ERP systems (i.e. SAP, Oracle) preferred.
• Exceptional communication and interpersonal skills, with the ability to present complex financial information to diverse audiences. 
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Benefits: 

The  base salary range for this role will be between $130,000 to $160,000 Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

• Health: medical, dental, and vision insurance and wellbeing resources and programs
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement and access to internal professional development resources.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts
• #LI-Remote

Why you’ll love working here: 

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com