Senior Data Analyst, Conversational Search

Redfin is revolutionizing the $75 billion real estate industry. We use data, beautiful software, and innovative design to put customers first at every step in the home-buying and selling process. Get ready to dive headfirst into our award-winning website and mobile apps, solving complex business problems in a highly visible, customer-centric way. If you value doing great work in a collaborative environment, join our team!

As a Senior Data Analyst within User Growth Analytics, you’ll use some of the most robust site and app traffic data in the world to answer questions that drive key business decisions across product growth. You will be the expert on Redfin traffic analytics, with a primary focus on Conversational Search. You will dive deep into user engagement patterns relative to classic search experiences, define and measure key performance metrics, partner with PMs to identify opportunities and issues, and contribute to the overall user growth strategy. 

The Role

• Be a subject matter expert on Redfin’s traffic analytics.

• Own analysis and metrics reporting for Conversational Search and classic search.

• Leverage your analytical expertise to deliver simple answers to complex, ambiguous questions. 

• Synthesize your analysis and others into a coherent narrative of the state of the business and communicate that narrative to business leaders. 

• Develop outcome metrics and conduct experimentation analyses to support A/B tests.

Skills & Experience 

•  Bachelor's degree in statistics, computer science, or a related field is required. An advanced degree is a plus.

• 5+ years working in an analytical role in a business context is required. Experience in web/app traffic analytics and search analytics is strongly desired. 

• Expert-level SQL, Excel and Data Visualization skills are required. Expertise with Tableau, Python for ETL, A/B test evaluation, and statistical analysis is desired.

• Expertise with Google Analytics 4, Big Query data and Google Tag Manager is desired.

• Expertise using AI code generation tools such as Snowflake Intelligence and Github CoPilot is strongly desired.

• Strong background in cross functional collaborations and being able to bring disparate groups together and build consensus

• Brilliant skills in data storytelling with the ability to explain complex ideas clearly and effectively (both written and verbal) to less technical audience

• Possessing a curiosity that doesn’t stop at the “What?” but hungers for the “Why?” and “What if?” 

Illinois, Maryland, Minnesota, Massachusetts, Colorado, New York City, New Jersey, Jersey City, California, D.C. and Washington candidates only:

The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.

Redfin is an equal opportunity employer committed to hiring a diverse workforce.

A diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We’re proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.

Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need accommodation in the application or recruitment process because of a disability or special need, please contact [email protected]

Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts, including but not limited to the California, San Francisco and Los Angeles County Fair Chance Acts. Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here.

Redfin accepts applications on an ongoing basis.