Senior Data Analyst, Visitor Experience

About the role

Chime is hiring a Senior Data Analyst to join a team focused on driving top-of-funnel growth! In this role, you’ll shape business decisions by delivering insights and analytics that optimize web performance, landing pages, enrollment funnel personalization, and content strategy. You’ll lead or contribute to cross-functional projects, using data to inform and influence strategic decision-making, while driving improvements through experimentation and deep analysis. Chime is member-obsessed, and this role is key to understanding how users engage with Chime—helping us create a more seamless and personalized experience.

The base salary offered for this role and level of experience will begin at $140,670 and up to $195,400. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Own reporting, analysis, and measurement strategies to track and optimize top-of-funnel performance.
• Drive decisions by leveraging segmentation, leading experiments, and identifying patterns across web analytics, SEO engagement, and personalization to uncover high-impact growth opportunities.
• Stay on top of performance metrics and KPIs, gaining a deep understanding of the business, product, and member base to explain trends and drive actionable insights.
• Be an arbiter of truth with data—translating member interactions into business and experience implications.
• Keep learning. Chime is evolving fast, and you’ll grow with it—both in business acumen and technical expertise.
• Build strong partnerships. Collaborate across Marketing, Product, Finance, Operations & Member Experience, and Risk to ensure your insights drive real impact.
• Ask "why" a lot—your curiosity and data skills will push the boundaries of what we understand and how we grow.

To thrive in this role, you have

• 5+ years in data-focused roles (excluding internships), with a strong focus on growth analytics. 
• Experience driving analytics for landing page optimization, full-funnel experimentation, measurement, and SEO performance.
• Ability to develop and implement web analytics frameworks to track user behavior, engagement, and conversion trends across landing pages and the full funnel.
• Prior experience utilizing and owning third-party web analytics tools (e.g., Google Analytics, Google Search Console, SEMrush, Google Tag Manager, UTMs, etc.) to analyze web behavior and conversion attribution.
• Strong stakeholder management skills with a clear framework for how Analytics partners with business units to drive strategy.
• Expertise in SQL – you intuitively translate business questions into queries, understand the edge cases of joins, and efficiently explore data warehouses to find the most relevant data for a problem.
• A focus on impact – you go beyond insights and recommendations to see your work through to execution, driving measurable change in the business.

A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that basic banking services should be helpful, transparent, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. 

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer

• 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
• 💻 Hybrid work perks like backup child, elder and/or pet care, as well as a subsidized commuter benefit
• 💰 Competitive salary based on experience
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off 
• 🫂 1% of your time off to support local community organizations of your choice
• 👟 Annual wellness stipend to use towards eligible wellness related expenses
• 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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