Senior Data Product Manager

The Position:

FastSpring is looking for a Senior Product Manager who has operated as a Data Analyst to drive both product innovation in analytics and identify key insights from internal data to accelerate the growth of our sellers. FastSpring is a SaaS leader in subscription billing. This Product Manager will be responsible for executing the product strategy by discovering and delivering winning solutions that solve unmet needs, delights customers, and drive business growth. This position will work cross-functionality with various teams and executives to identify market growth opportunities, prioritize features, and execute go-to-market strategies. 

This role will report to the Head of Product who reports to the CTO.

Responsibilities:

• Define, evangelize, and execute a data product roadmap that services our sellers needs by providing actionable insights in and out of the FastSpring ecosystem.
• Analyze payments, dispute, and revenue data to inform seller business strategies.
• Identify and prioritize new product opportunities based on internal and external research and deep understanding of customer challenges and market trends.
• Work closely with a dedicated agile development team to define user stories, research appropriate technical solutions, coordinate delivery, and drive adoption.
• Gather and synthesize user feedback from various inputs to identify, prioritize, and champion new product opportunities to drive business outcomes.
• Collaborate with internal and external stakeholders to develop business cases for new product development ideas, lead the prioritization of these ideas, and work to gain alignment across the business.
• Develop a deep understanding of the market and our users by interviewing customers and stakeholders, conducting competitive analysis, and keeping abreast of industry news and trends.
• Rigorously test and validate new ideas, present fact-based rationale for product prioritization initiatives, and establish and measure success metrics.
• Define and measure product feature success based on objective and observable criteria.

Qualifications: 

• 5+ years of product management experience in a SaaS environment.
• Proficiency in SQL, Python, R, or equivalent analytical tools.
• Exceptional communicator (written, verbal and presentation); able to quickly synthesize and communicate complex concepts to a wide range of audiences.
• Problem solving and get-stuff-done attitude.
• Experience leading cross-functional teams to deliver measurable impact.
• Ability to excel in a fast-paced environment, juggling multiple high priority tasks at once.
• Experience with APIs is preferred.
• Experience with some aspects of payments including payment processors and gateways, acquiring banks, card networks, authorizations, and settlements is preferred.