Senior Director, Ecosystem & ISV Integration Strategy

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

What You’ll Own:

Ecosystem & Integration Strategy

Define and own ControlUp’s ISV integration strategy across priority ecosystems 

Identify and prioritize strategic ISV partners based on customer needs, market trends, and product synergies.

Establish a clear framework for evaluating build vs. partner vs. buy decisions related to integrations.

Develop and maintain multi-year ecosystem roadmaps aligned with ControlUp’s platform vision.

Drive key integration initiatives from concept through delivery in partnership with Product and Engineering leadership

Product & Roadmap Alignment

Partner closely with Product Management and Engineering to align integration strategy with ControlUp’s product roadmap.

Bring deep expertise in product development and strategy to influence architectural decisions, including API design, extensibility, and platform capabilities

Ensure integrations deliver meaningful customer outcomes and align with broader platform capabilities.

Advocate for ecosystem-driven features, APIs, and developer experience within core product development.

Business Case Development & Prioritization

Build robust, data-driven business cases to support integration investments, partner prioritization, and resource allocation.

Define success metrics and ROI frameworks for ISV integrations, including impact on adoption, retention, and expansion.

Guide executive decision-making with clear trade-offs, financial modeling, and strategic rationale.

Partner with Finance, Product, and GTM teams to ensure alignment between investment priorities and business outcomes.

Cross-Functional Leadership

Work across Product, Engineering, Sales, Business Development, and Marketing to operationalize integration priorities.

Serve as the central point of coordination for ISV-related initiatives within the Office of the CTO.

Enable go-to-market teams with clear positioning, messaging, and value propositions for key integrations.

Where applicable, mentor and scale a small but high-impact team over time

Strategic Partner Engagement

Build and maintain senior-level relationships with strategic ISV partners.

Collaborate on joint solutions, co-innovation opportunities, and technical alignment.

Drive partner engagement from early exploration through execution, including joint planning and delivery. 

Represent ControlUp in partner-facing and industry forums.

Market & Thought Leadership

Stay ahead of trends in enterprise IT ecosystems, including ITSM, DEX, endpoint automation, and security platforms.

Provide thought leadership internally and externally on the role of integrations and ecosystems in driving customer value.

Influence ControlUp’s long-term platform and ecosystem vision.

Translate market insights into actionable integration and partnership strategies. 

What You’ll Bring:

• 15+ years of experience in enterprise software, with a strong focus on product strategy, product development, integrations, or platform ecosystems.

• Deep technical background with strong understanding of modern software architectures, APIs, and integration frameworks.

• Proven experience influencing product roadmaps and platform strategies, working closely with product management and engineering teams

• Demonstrated ability to build compelling business cases, including financial modeling and ROI analysis, to drive prioritization and executive decision-making.

• Experience working with or within ecosystems such as ITSM, endpoint management, observability, or security platforms.

• Strong executive presence with the ability to engage both internal stakeholders and external partners.

• Ability to operate at both strategic and tactical levels in a fast-paced environment.

Why You’ll Love It Here:

• Global : You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
• Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
• Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
• True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.
 
Ready to join? Apply now and help us shape the future of IT and employee experience.