Director of Strategy, Business Operations & Analytics

About the Role:

Wing is looking for a Director of Strategy, Business Operations & Analytics to report to Wing’s Chief Business Officer. This role is based remotely in the United States. This leadership position is responsible for providing critical data-driven insights, ensuring cross-functional alignment of goals and execution, and helping to drive new commercial initiatives forward. You will lead multi-disciplined business and technology professionals with high effectiveness, energy, and integrity, ensuring Wing operates effectively across functions, product areas, and geographies to drive both short-term momentum and long-term goals. We’re looking for a leader who is intrinsically driven to solve hard problems, turn strategy into successful execution, and develop a reputation for collaboration, creativity, and practicality.

What You’ll Do: 

• Establish and lead a high-performing team to inform Wing’s overall commercial strategy by assessing and sizing new market opportunities.
• Drive the operational processes and forums that underpin the smooth functioning of the business, including corporate operating rhythms for reviews and decision-making.
• Monitor the health of the business through the creation of performance dashboards, key performance indicators (KPIs), and tracking Objectives and Key Results (OKRs) at varying levels and across teams.
• Partner closely with functions like Partnerships, Product, Operations, and Marketing to set functional strategies, execution plans, and track performance.
• Align Wing’s business & financial goals, product planning, and workforce/budget applications to ensure effective operation across functions, levels, and geographies.
• Turn insights and recommendations into action by collaborating with front-line teams and key cross-functional leaders (e.g., Engineering, Finance, HR, Legal).
• Support the company through critical milestones such as new product launches, partnership activations, and entry into new markets (domestic & international).
• Interface effectively with Alphabet executives and advisors, assisting Wing’s senior leadership on key topics for corporate governance, forecasting, and growth plans.

What You’ll Need: 

• 20+ years of experience leading and motivating teams in business or product operations, corporate strategy, management consulting, or functionally equivalent roles with a track record of success and growth.
• Experience scaling, operationalizing, or commercializing a business or product at a previous company.
• Bachelor’s degree or equivalent practical experience; MBA or equivalent experience
• Mastery in driving and executing complex, executive/board-level strategy and operations decision-making with a hands-on approach.
• Exceptional ability to take ownership, interact confidently with all levels, set objectives, and drive results.
• Track record of setting and eclipsing ambitious goals while working with diverse, cross-geography, cross-functional technology and business teams.
• Experience in scaling high-performing teams across multiple job functions such as Corporate Strategy, Product Management, Operations, and Analytics/Data Science.
• Excellent written and verbal communication skills, with ability to tailor to the right audience and confidence to make sound judgment calls with imperfect information.