About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Diligent is seeking a Senior Field Marketing Manager (AMER) to lead and execute regional marketing strategies that drive brand awareness, generate demand, and support revenue growth across the AMERS region. This individual will be instrumental in localizing campaigns, managing events, engaging customers, and partnering closely with sales and customer success teams to drive measurable business outcomes.
Key Responsibilities
- Strategic Field Marketing Execution
- Design and execute localized field marketing programs tailored to the governance space, including messaging, campaigns, and in-market activations
- Develop and manage multi-channel lead generation initiatives that increase MQLs, accelerate the pipeline, and drive conversions
- Support product launches and new feature rollouts by tailoring communications and promotional efforts for regional impact
- Customer Engagement & Brand Development
- Build brand visibility and strengthen Diligent’s presence through strategic community engagement and event-driven initiatives
- Organize and execute customer-focused programs such as user groups, training sessions, and executive briefings to drive retention and upsell opportunities
- Foster strong relationships with customers, partners, and influencers to create brand advocates and referral opportunities
- Event Planning & Management
- Plan, promote, and execute regional events—including trade shows, roadshows, webinars, and executive roundtables—aligned with global and regional business objectives
- Ensure events are impactful, on-brand, and deliver ROI through lead capture, engagement, and conversion
- Cross-Functional Collaboration
- Partner closely with regional sales, product marketing, digital, and content teams to align on messaging, target audiences, and go-to-market plans
- Act as a strategic bridge between global marketing teams and regional stakeholders to ensure alignment and adaptability in execution
- Performance Tracking & Budget Management
- Establish KPIs for owned field marketing activities and regularly report on campaign performance, lead conversion, pipeline impact, and ROI
- Manage own marketing budget efficiently to maximize return and align with growth strategies
What We're Looking For
- 7+ years of B2B marketing experience, with a focus on field or regional marketing, preferably in SaaS, governance, or enterprise tech
- Proven track record of creating and executing successful demand generation and customer engagement programs
- Strong event management skills—from concept through execution to post lead follow up—with measurable business outcomes
- Excellent cross-functional collaboration and stakeholder management skills
- Data-driven mindset with proficiency in marketing analytics, CRM, and campaign tools (e.g., Salesforce, Marketo, HubSpot)
- Experience managing and developing high-performing teams
- Ability to thrive in a fast-paced, matrixed environment with a high degree of ownership
- A curious mindset and a strong interest in leveraging AI tools and automation to enhance marketing efficiency, personalization, and impact
Key Outcomes
- Increased lead volume and pipeline progression from localized campaigns and events
- Stronger brand presence and market penetration across the AMERS region
- Improved customer retention and upsell through tailored engagement strategies
- High-quality event execution with clear attribution to pipeline and revenue
- Effective budget use and continuous campaign optimization based on performance insights
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
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