Senior Learning Solution Design Architect

Overview

Microsoft's mission is to empower every person and organization on the planet to achieve more. Guided by our leadership principles, cultural attributes, and corporate learning strategy, the Learning & Organization Capability (LOC) Team seeks to empower those that empower the world through learning. As a team we thrive in an environment of openness and trust. We believe that breakthrough innovation only truly happens when we explore diverse perspectives and have the freedom to take risks and learn from failure. We are compelled to make new breakthroughs in learning design, and do so by taking a human-centered, data-driven approach to create learning experiences that support our learners in achieving their goals and realizing their purpose at Microsoft. Together, we are on a path to empower the world through learning.

The Senior Learning Solution Design Architect role will be responsible for envisioning and architecting the design and development of learning experiences for our Leader Portfolio. This individual will collaborate closely with our learners, audience program managers, business partners and key stakeholders to translate business needs into breakthrough learning experiences that shift mindset and create sustained behavior change.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Impact the company's culture through the development of innovative learning experiences aligned to Microsoft's Leadership Principles, Manager Expectations, Values and Cultural Attributes.

• Manage the design, development, and delivery of multiple design projects across The Leadership Portfolio that make solutions more cohesive, discoverable, and relevant for our learners.

• Take a data-driven and human-centered approach to validate learning needs and architect end-to-end learning experiences that are relevant to the needs of both our learners and the organization.

• Apply the latest in behavioral sciences, generative AI and neuroscience to guide the development of signature, leading-edge solutions, taking an evidence-based approach to design.

• Leverage personas, experience journey maps and learner data to determine solution hypotheses that directly support the learning outcomes and measures of success.

• Apply design thinking to create and rapidly test solutions early-in-design and ensure ongoing iterations are fully targeted to effectively build capability and shift mindset.

• Partner closely with subject matter experts across experience management, technology, operations, global diversity and inclusion, and related areas to create durable and impactful learning solutions.

• Ensure all solutions meet Microsoft's standards, including accessibility and global readiness, and apply these standards, starting at the earliest phases of the design process.

• A portfolio or design samples will be requested to demonstrate capabilities.

Other

• • Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Associate's Degree in Business Administration, Technical Writing, Paralegal, or related field AND 6+ years experience in instructional design, experience design, education
  • OR Bachelor's Degree in Psychology, Education, Marketing, English, Communication, or related field AND 4+ years experience in instructional design, experience design, education
  • OR Master's Degree in Psychology, Education, Marketing, English, Communication, or related field AND 3+ years experience in instructional design, experience design, education
  • OR equivalent experience.

Additional or Preferred Qualifications

• Bachelor's Degree in Psychology, Education, Marketing, English, Communication, or related field, or related field AND 8+ years of experience in instructional design, experience design, education
  • OR Master's Degree in Psychology, Education, Marketing, English, Communication, or related field AND 6+ years instructional design, experience design, education
  • OR Doctoral Degree in Psychology, Education, or related field AND 3+ years experience in instructional design, experience design, education
  • OR equivalent experience.
• 6+ years of architecting and designing learning experiences using design thinking methodologies and multimedia design tools
• Microsoft Fundamentals, Coaching (e.g., International Coaching Federation), Project and/or Program Management Professional, archival, or a similar certificate.
• Demonstrates commitment to career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, management training, online courses).
• Application of instructional design and user experience methodologies
• Understanding of talent management processes and practices, with experience designing leadership development learning solutions.
• Proven ability to develop and implement learning strategies that drive organizational performance and support culture change.
• Experience evaluating learning interventions and using data to inform design decisions.
• Proficiency in prototyping techniques to rapidly test and iterate on learning solutions.
• Knowledge and implementation of project management, aligned to learning design.
• Application of adult learning theory, behavioral sciences and neuroscience of learning.
• Application of inclusive design practices, including accessibility standards.

Instructional Design IC4 - The typical base pay range for this role across the U.S. is USD $91,800 - $178,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $117,900 - $195,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until May 13, 2024.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.