Senior Manager, Global E2E Product Supply Planning & RCCP

ROLE PURPOSE

The Senior Manager, Global E2E Product Supply Planning & RCCP serves primarily as the End-to-End Product Supply Leader for assigned highly complex products and portfolio segments. Approximately 70% of the role is dedicated to developing, governing, and executing integrated product supply strategies and plans across Drug Substance, Drug Product, and Finished Goods. The role orchestrates internal manufacturing sites, CMOs/CDMOs, distribution partners, regions, and markets to protect patient supply and balance service, inventory, cost, capacity, and risk outcomes

Approximately 30% of the role is dedicated to developing, implementing, governing, training, and continuously improving Rough-Cut Capacity Planning within the 0–36 month Integrated Business Planning horizon. The role partners closely with Network Capacity Planning to translate product-level requirements into decision-ready capacity insights. Network Capacity Planning retains ownership of network capacity plans and longer-range capacity strategy

ROLE ALLOCATION AND OPERATING MODEL

• E2E Product Supply Planning leadership for highly complex assigned products or portfolio segments

• RCCP process ownership and capability enablement across the 0–36 month IBP horizon.

• The percentage allocation describes the expected emphasis of the role and may flex temporarily based on launches, disruptions, annual planning cycles, or RCCP deployment milestones. 

• The role is an expert individual contributor and operates through shared accountability and influence rather than direct authority.

E2E PRODUCT SUPPLY PLANNING ACCOUNTABILITIES

Product Supply Strategy and Integrated Planning

• Serve as the E2E Product Supply Leader for assigned highly complex products across launch, growth, maturity, and sunset stages.

• Develop and govern credible global supply strategies and executable plans across Drug Substance, Drug Product, and Finished Goods.

• Integrate demand, supply, inventory, capacity, quality, regulatory, financial, lifecycle, and market considerations into an aligned course of action.

• Maintain clear planning assumptions, decision rights, scenarios, risks, actions, and governance pathways.

• Ensure approved decisions and changing business conditions are reflected accurately in SAP IBP and related planning outputs.

Product Supply Performance and Inventory

• Drive shared accountability for product availability, customer service, inventory health, supply continuity, excess and obsolete inventory, and plan execution.

• Develop inventory strategies and recommend positioning, targets, deployment, and risk-protection actions across internal sites, CMOs/CDMOs, distribution centers, and markets.

• Monitor performance, identify root causes and emerging trends, and coordinate corrective or preventive actions with accountable partners.

• Balance patient supply, service, inventory, working capital, cost, resilience, and execution feasibility when forming recommendations.

Risk, Scenarios, and Decisions

• Anticipate systemic, emerging, and second-order supply risks across interconnected product and network dependencies.

• Lead complex scenario planning, contingency evaluation, supply prioritization, and trade-off analysis.

• Synthesize incomplete or conflicting information into clear options, implications, recommendations, and decision timing.

• Make product-level planning decisions within established governance and escalate enterprise-level constraints or unresolved trade-offs.

• Lead follow-through on approved mitigation plans, accountabilities, milestones, and outcomes.

Network and Stakeholder Orchestration

• Orchestrate planning and execution across internal manufacturing sites, CMOs/CDMOs, Network Planning, Network Capacity Planning, Regional Supply Chain Planning, Quality, Regulatory, Logistics, Finance, and Commercial partners.

• Create alignment across stakeholders with competing priorities without relying on direct authority.

• Represent Global E2E Product Supply Planning in Supply Review, S&OP/IBP, PSCO, VST, launch, lifecycle, and other governance forums, as applicable.

• Translate product strategy and market requirements into clear supply implications and coordinated cross-functional actions.

Communication, Change, and VUCA Leadership

• Distill complex evidence into concise executive narratives, clear choices, and decision-ready recommendations.

• Tailor communication for executive, technical, operational, regional, market, and external-partner audiences.

• Lead product-supply changes by clarifying the case for change, stakeholder impacts, readiness, resistance, communications, adoption, and reinforcement.

• Create direction without false certainty and help stakeholders navigate volatility, uncertainty, complexity, and ambiguity.

• Communicate difficult decisions, trade-offs, and uncertainty with transparency, presence, empathy, and precision.

RCCP ACCOUNTABILITIES

RCCP Process Development and Governance

• Own the design, implementation, governance, sustainment, and continuous improvement of RCCP across the 0–36 month IBP horizon.

• Define RCCP standards, methods, assumptions, capacity measures, time buckets, tolerance thresholds, scenarios, roles, decision rights, and escalation pathways.

• Maintain RCCP playbooks, process maps, calendars, templates, controls, standard work, and maturity roadmap.

• Integrate RCCP inputs, scenarios, risks, and actions into Supply Review, S&OP/IBP, AOP, LRP, portfolio, and product governance cycles.

• Partnership with Network Capacity Planning

• Maintain a strong operating partnership with Network Capacity Planning and align product-level requirements with network-level capacity assumptions and plans.

• Translate product demand, supply, inventory, launch, lifecycle, and risk assumptions into aggregate capacity requirements.

• Jointly develop scenarios to identify emerging constraints, capacity opportunities, timing gaps, and mitigation options within the IBP horizon.

• Clarify ownership and handoffs between Product Supply Planning and Network Capacity Planning to prevent gaps, duplication, or conflicting assumptions.

• Preserve Network Capacity Planning ownership of network capacity plans and longer-range capacity strategy.

RCCP Systems, Data, Analytics, and AI

• Own business-process and functional requirements for RCCP capabilities in SAP IBP and supporting solutions.

• Partner with Digital, Data, Technology, and planning teams on design, configuration, testing, validation, deployment, releases, and enhancements.

• Define required capacity master data, resource structures, planning parameters, calculations, workflows, reports, alerts, and scenario outputs.

• Establish governance for data quality, model integrity, assumptions, traceability, and user access.

• Use analytics and AI-enabled tools to improve scenario development and decision support while applying appropriate validation, confidentiality, governance, and human judgment.

RCCP Training, Change Management, and Adoption

• Develop and deliver role-based RCCP training, practical exercises, job aids, facilitator materials, and reference guides.

• Establish onboarding, refresher learning, proficiency expectations, coaching, and an RCCP community of practice.

• Lead the people side of RCCP implementation by building sponsorship, assessing readiness and stakeholder impact, anticipating resistance, and reinforcing adoption.

• Measure process adoption and capability maturity and adjust training, communication, and deployment approaches based on feedback and performance.

DECISION AUTHORITY AND ACCOUNTABILITY

Own product-level supply planning decisions within agreed governance and lead recommendations for complex strategic trade-offs.

• Recommend inventory positioning, deployment, supply prioritization, sourcing, contingencies, and lifecycle actions for assigned products.

• Own RCCP process standards, methodologies, governance, business requirements, training standards, adoption measures, and improvement roadmap.

• Lead RCCP scenario framing and recommend actions within the 0–36 month IBP horizon.

• Escalate material capacity constraints, cross-product trade-offs, unresolved assumption conflicts, and decisions outside delegated authority.

• Do not own network capacity plans, capital strategy, manufacturing footprint strategy, or longer-range network capacity strategy.

KEY INTERFACES

Primary RCCP Partnership

• Network Capacity Planning

• Manufacturing Operations

Internal

• Demand Planning and Regional Supply Chain Planning

• Network Planning, Manufacturing Operations, Site Planning, and Technical Operations

• Quality, Regulatory Affairs, Procurement, Logistics, Finance, and Commercial

• Portfolio, Launch, Product Strategy, Supply Review, S&OP/IBP, AOP, LRP, PSCO, and VST teams

• Digital, Data, Technology, Analytics, Master Data, and SAP IBP teams

External

• Contract Manufacturing Organizations and Contract Development and Manufacturing Organizations

• Logistics service providers and strategic supply partners

• Technology and implementation partners, as applicable

• KNOWLEDGE, SKILLS, AND BEHAVIORS

• Knowledge

• Advanced E2E product supply planning knowledge across Drug Substance, Drug Product, Finished Goods, inventory, capacity, distribution, lifecycle strategy, and external supply.

• Deep understanding of complex biopharmaceutical networks, constraints, resilience, and enterprise trade-offs.

• Advanced understanding of RCCP, aggregate capacity planning, IBP, S&OP, AOP, LRP, and the relationship between product supply plans and network capacity plans.

• Knowledge of process design, governance, system implementation, data structures, change management, training, analytics, and responsible AI use.

Skills

• Frames ambiguous problems and designs complex scenarios involving interacting constraints and uncertain assumptions.

• Synthesizes large or conflicting datasets into strategic choices and executive recommendations.

• Influences senior stakeholders and facilitates difficult trade-offs without direct authority.

• Designs scalable RCCP business processes, governance, standards, and system requirements.

• Leads organizational change, builds sponsorship, anticipates resistance, and reinforces sustained adoption.

• Designs and delivers effective training, facilitation, coaching, and capability-building experiences.

Behaviors

• Demonstrates enterprise mindset and prioritizes patient and business outcomes over local optimization.

• Shows decision courage and transparent communication in ambiguous, high-impact situations.

• Creates calm, clarity, and alignment during disruption or sustained uncertainty.

• Adapts successfully in a VUCA environment and helps others navigate change.

• Challenges assumptions constructively and combines standardization with sound business judgment.

• Models learning agility, digital curiosity, collaboration, accountability, and ethical use of data and AI.

REQUIRED QUALIFICATIONS

• Bachelor's degree in Supply Chain Management, Engineering, Biotechnology, Operations Management, Life Sciences, Business, or a related discipline.

• Minimum 7 years of relevant experience in product supply planning, supply planning, capacity planning, operations planning, IBP, or a related supply chain discipline within biotechnology, pharmaceuticals, life sciences, consumer healthcare, or another regulated industry.

• Demonstrated experience leading global E2E product supply planning for complex products across internal manufacturing sites and external CMOs/CDMOs.

• Experience developing, implementing, governing, or materially improving RCCP or capacity-planning processes within an IBP or S&OP environment.

• Experience partnering with Network Capacity Planning, manufacturing, site planning, or an equivalent capacity-planning function.

• Experience with SAP IBP or an equivalent advanced planning platform, including business requirements, testing, implementation, or enhancement activities.

• Demonstrated experience with supply risk, inventory strategy, lifecycle planning, scenario analysis, and cross-functional decision support.

• Strong change-management, communication, executive presentation, facilitation, training, and stakeholder-influence skills.

• Ability to adapt successfully in a VUCA environment and communicate complex ideas clearly to varied audiences.

• Demonstrated proficiency with AI-enabled tools, advanced analytics, business intelligence, and digital planning technologies.

• Ability to critically evaluate AI-generated outputs, validate assumptions and data, protect confidential information, and apply appropriate human judgment and governance.

• Working knowledge of cGMP, FDA expectations, and applicable regulatory requirements.

PREFERRED QUALIFICATIONS

• Master's degree, MBA, or another relevant advanced degree.

• APICS, CSCP, CPIM, or equivalent professional certification.

• Formal change-management, facilitation, training, or process-improvement certification.

• Experience with biopharmaceutical launches, lifecycle transitions, constrained networks, and external manufacturing.

• Experience leading SAP IBP, RCCP, digital planning, or planning-transformation initiatives.