Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
This role is for the Senior Manager, Head of KYC as part of the Financial Crimes Compliance Services (FCCS) reporting directly to the Head of Financial Crimes Compliance Services. The Financial Crimes Compliance Services team, operates in a shared services model, providing compliance advisory and operations services for all Coinbase regulated entities. In this role, you will be responsible for the policy, strategy, and program execution for KYC globally. You will serve as the subject matter expert and escalation point for KYC globally.
To be successful in this role, you will need to have a proven track record of establishing a global scalable KYC program and have an enthusiastic and positive attitude, have a strong knowledge of global KYC best practices, and a proven ability of taking innovative approaches to solving complex regulatory challenges. The role will include responsibility for certain core compliance activities, as detailed below.
What you’ll be doing (ie. job duties):
- Drive the strategic direction of the Global KYC program end to end including policy, program implementation, and advisory support
- Provide oversight of First Line KYC functions
- Serve as the lead in working with various lines of business, Financial Crimes Compliance, Global Sanctions and internal business stakeholders, in interpreting and implementing all aspects of the Global KYC Program, including, but not limited to, interim processes (where required), design and execution on enterprise-wide strategic solutions
- Oversight of KYC issue management and resolution, inclusive of advisory on corrective actions and systemic enhancements
- Act as point of escalation for KYC/Onboarding Managers, associates, and cross functional teams on matters related to client risk
- Work closely with AML and KYC team members to define scope, engage stakeholders, and drive execution of key initiatives
- Serve as the Directly Responsible Individual (DRI) for preparing regulatory reporting and correspondence responsive to KYC regulatory inquiries
- Work with sales, coverage, account managers, customer experience operations, product and engineering teams to design and implement various KYC project initiatives including new product and jurisdiction launches
- Provide senior management and executive level reporting on KPIs and KYC Program health
- Be comfortable with operating in ambiguity and adapting to changing priorities
- Manage a team of high performing KYC professionals across second line compliance operations and program design
What we look for in you (ie. job requirements):
- 10+ years of prior experience in managing, designing, and implementing KYC program for a financial institution, preferably with digital assets and/or fintech experience;
- Detailed knowledge of global anti-money laundering, counter-terrorist financing, and sanctions risks and regulations (e.g., BSA, 4MLD, FinCEN CDD Rule, OFAC Sanctions, USA PATRIOT Act, etc.)
- Strong leadership, relationship management skills, and project management experience;
- Exceptional analytical skills;
- Strong communication skills and presence: ability to interface with internal and external teams;
- Work in a cross-functional and matrixed environment
- Highly organized with meticulous attention to detail
- Strong leadership and strategic thinking
- Knowledge of the cryptocurrency industry
Nice to haves:
- Prior experience at a FinTech is a plus
Job #: P69872
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal OpportunityCoinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
Global Data Privacy Notice for Job Candidates and ApplicantsDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.
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