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Manage retail sportsbook programming by creating engaging experiences, enhancing customer loyalty, navigating regulations, and analyzing performance data.
Top Skills:
A/B Testing ToolsCustomer Experience TechnologiesPerformance Data Analysis Software
We're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Here, "impossible" isn't part of our vocabulary. You'll face some of the toughest but most rewarding challenges of your career. They're worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
We're looking for an experienced, analytical, and curious Senior QA Manager to lead the Quality Assurance efforts for our flagship product - Sportsbook. In this role, you will apply a data-first mindset to guide decisions under pressure, always balancing precision with practicality. You'll build and scale high-performing QA teams, implement strategies that drive measurable impact, and navigate complex challenges with confidence. Additionally, you will stay ahead of industry trends and foster a culture where clear communication and strong collaboration thrive.
What You'll Do as Senior QA Manager
What you'll bring
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 140,000.00 USD - 175,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Here, "impossible" isn't part of our vocabulary. You'll face some of the toughest but most rewarding challenges of your career. They're worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
We're looking for an experienced, analytical, and curious Senior QA Manager to lead the Quality Assurance efforts for our flagship product - Sportsbook. In this role, you will apply a data-first mindset to guide decisions under pressure, always balancing precision with practicality. You'll build and scale high-performing QA teams, implement strategies that drive measurable impact, and navigate complex challenges with confidence. Additionally, you will stay ahead of industry trends and foster a culture where clear communication and strong collaboration thrive.
What You'll Do as Senior QA Manager
- Lead a growing QA team (25+ FTEs) by managing hiring, onboarding, coaching, performance management, and team structure (including developing other managers).
- Define and own the QA strategy by setting the direction for testing approaches, tools, and processes across manual, automated, and exploratory testing.
- Oversee the expansion and maintenance of automated test frameworks to maximize test coverage and accelerate feedback cycles.
- Build scalable quality processes and continuously evaluate and improve testing workflows, coverage, and reporting.
- Design quality KPIs, track performance metrics, and turn insights into action.
- Identify potential quality risks early and work with stakeholders to mitigate them before they impact the user.
- Champion continuous learning by following the latest in QA tools, automation, and best practices.
- Champion a "shift-left" testing mindset by ensuring the QA team collaborates with Engineering, Product, and Design teams early in the development cycle to identify defects, define test plans, and ensure quality is built into every step.
- Deliver clear and actionable reporting on quality trends, issues, and team progress to stakeholders and leadership.
What you'll bring
- At least 8 years in Quality Assurance or Software Development, with a minimum of 2 years in a leadership role.
- Experience working on large-scale, high-profile projects in a fast-paced, product-focused tech environment.
- Hands-on experience driving the adoption of test automation across multiple teams and product lines.
- Deep understanding of testing methodologies (unit, integration, regression, exploratory, smoke).
- Familiarity with CI/CD pipelines and quality gates.
- Strong track record in building teams from scratch and developing high-performing individuals by managing performance using data, feedback, and coaching techniques.
- Skilled at setting clear expectations and communicating quality goals to both technical and non-technical audiences.
- Ability to analyze data, spot patterns, and translate findings into practical process improvements.
- Experience creating and reporting on quality metrics that drive accountability and focus.
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 140,000.00 USD - 175,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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