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The Resource Management Senior Manager will finalize staffing decisions and provide data-backed recommendations to support client work, focusing on efficiency and operational success.
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The Role
As a Manager of Resource Management, you will serve as a key member of our Central Operations team, responsible for providing accurate staffing resources for our internal teams at Wpromote. You will collaborate with our sales, talent, finance, and key organizational stakeholders to meet staffing and client demands. The Manager understands the employee skill sets and experience necessary to execute effectively across clients, industries, and channels. This is a growing department at Wpromote, where you have the opportunity to recommend and implement new strategies, innovate, and develop solutions in collaboration with our Operations team!
The anticipated annual salary for this role will range from $77,000- 90,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. At Wpromote, pay ranges are subject to change and are based on specific market medians for similar jobs according to third-party salary benchmark surveys. Individual pay within that range can vary due to skills, experience, and available budget. The total compensation package for this role will include benefits (listed above).
*While this position may be performed remotely in most states within the US, with some exclusions, we will be giving preference to those located in PST
**We have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!
***This position is not eligible for immigration sponsorship
Important Notice: Beware of Job Scams
Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.
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You Will Be
- Managing staffing logistics for clients, ensuring staffing requests are fulfilled in an efficient and cost-effective manner
- Ensuring staffing plans, roles, and rates stay current based on ever-changing client and internal resourcing needsInitiating external hiring solutions when internal staffing solutions are not possible and will be gathering approvals from Finance and People Operations/Talent Acquisition which include salary ranges, margin and revenue details, and job descriptions
- Assisting in staffing recommendations and participating in forecast discussions with cross-functional teams
- Maintaining accurate utilization analysis and reporting
- Serving as a liaison between 3rd party talent & resource vendors
- Managing assignments and extensions of resources based on capacity / demand
- Reviewing bandwidth and managing resource sharing across Wpromote on an ongoing basis, proactively working to ensure maximum utilization
- Tracking and analyzing supply and demand data, identifying trends or issues, and providing clear and timely recommendations to leadership to resolve those issues
- Building and maintaining internal relationships by understanding Wpromote’s overarching business initiatives and the potential impact on bandwidth
- Partnering with multiple departments (People Operations, Finance, Talent Acquisition, Channel teams, and Client Services) to identify areas for improvement within resource management and develop action plans for process improvement
- Developing our proprietary resource management systems in partnership with our Product and Engineering teams
You Must Have
- 2-4 years of experience with sourcing/deploying internal resourcing within a Media Advertising Agency
- A proven track record of establishing strong relationships with internal teams
- The ability to provide accurate and detailed reporting to the leadership team to maintain the balance of supply and demand
- Ability to improve both internal operations and the business
- Bring an eye for general improvements across the business and be willing to take on challenges outside of your direct role
- Excellent oral, written, and interpersonal skills, with the ability to identify and problem-solve situations in an efficient manner
- Proven track record of working collaboratively within operations and cross-functional teams
- Strong time management and project management skills
- Strong G Suite and advanced Microsoft Excel skills with proficiency in Pivot Tables, Vlookups, and managing large data sets
- A Bachelor’s degree or equivalent experience
Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
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