Senior/Staff Backend Software Engineer

911 is the backbone of American public safety…but, for too long, the professionals that dedicate their lives to answering our calls have been let down by the technology that serves them. Our mission is to change that. 

We aim to ensure that every emergency receives a perfect response; a bold vision requires bold action from our team, working hand-in-hand with the professionals we serve. 

Since the public launch of our first public safety product in the fall of 2021, our technology has helped streamline millions of 911 calls in communities around the country. We’ve revolutionized what’s possible in emergency response by applying cutting-edge AI to the most critical challenges facing first responders. Our partners span 49 states and collectively protect more than 90 million people.

Backed by more than $130 million in funding led from investors like General Catalyst, Andreessen Horowitz, and First Round Capital, we're scaling rapidly to become a core component of emergency calls nationwide, driving the future of emergency response toward a safer, more agile system.

At Prepared, you’re not simply part of a team — you’re a key force in a mission that truly matters. Your contributions here will shape the future of emergency services, playing a vital role in creating a safer, more connected world.

We are looking to hire backend-focused software engineers at a variety of levels who share our passion for our mission. This is an opportunity to join a small, growing engineering team and make a large impact while operating with a high degree of autonomy and ownership.

In this role, you will tackle challenging engineering problems in spaces like audio/video processing and generative AI to bring new features and products from inception to scale, thoughtfully balancing speed and the high bar for stability necessitated by the mission-critical nature of our products. As an early member of the team, you will also play a key role in shaping the foundation of Prepared’s engineering culture.

• Collaborate cross-functionally to architect and launch new user-facing features and products

• Design and drive initiatives to improve the availability and reliability of our backend systems

• Continuously help improve the engineering processes and tools that allow us to scale the codebase and team

• Provide mentorship to less experienced engineers

• 5+ years of software engineering industry experience

• Bachelor's degree in Computer Science, or a related field, or equivalent experience

• Proficiency in or eagerness to learn our backend stack (Ruby on Rails, Golang)

• Experience with large-scale distributed systems

• Desire to work in a fast-paced and dynamic startup environment

• Strong communication and interpersonal skills

• Experience at an early-stage startup

• Expertise in Ruby on Rails and/or Golang

The base pay for this role is $180,000-$210,000 per year + company equity. You are also eligible for employee benefits, participation in Prepared’s unlimited vacation program.

🌎 Remote-First Culture
🩺 Medical, Dental, and Vision Benefits
💸 401k + Free Financial Advisors with Betterment
📱Monthly Cell Phone Stipend
🏖️ Unlimited Time Off + 15 Observed Holidays
🚼 12 Weeks of Paid Parental Leave (birthing + non-birthing parents)
🚨 Visit a PSAP (911 Center)
🏢 WeWork Membership for All Employees
✈️ Annual Company Offsite
🔮 AI Tools like ChatGPT + NotionAI
🏠 $500 Work from Home Budget

Want to learn more about Prepared? Check out the links below.

• General Catalyst | Our Investment in Prepared: Bringing AI to the Frontlines of Public Safety

• Anoka County 911 center testing AI to screen nonemergency calls, ease workload

• NBC Today Show | 911 callers can now share video of emergencies with dispatchers

At Prepared, we are committed to building a safer and more connected world, and we believe that fostering diversity, equity, and inclusion is essential to achieving this mission. We are a proud equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected characteristic. We actively seek to create an inclusive environment where diverse perspectives are valued and everyone has the opportunity to contribute meaningfully to our mission of improving public safety and emergency response for all communities.