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Dropbox is seeking a Senior Principal Product Manager to lead strategy and execution for our next-generation AI experiences within Dash, our universal search and organizational assistant. In this role, you’ll shape the future of how users interact with content and context across tools, using cutting-edge AI to power intuitive, intelligent assistance. You’ll drive vision, define product direction, and partner cross-functionally to deliver transformative features that help users work smarter—not harder.
This is a high-impact, high-visibility role that requires a mix of deep customer empathy, strong technical fluency (especially with AI/ML systems), and the ability to navigate and influence across executive and IC audiences. If you're passionate about building AI-native product experiences that redefine productivity, we want to hear from you.
Responsibilities- Own and evolve the product vision and roadmap for Dash’s Assistant and AI-driven capabilities, setting direction across user experience, core functionality, and backend AI integration.
- Partner closely with Engineering, Design, Data Science, Research, and GTM to ship innovative features at scale.
- Translate ambiguous problems and AI opportunities into clear product strategies, experiments, and roadmaps.
- Deeply understand customer workflows, pain points, and AI needs—through user research, data analysis, and competitive insights.
- Collaborate with the Dropbox AI/ML and Platform teams to ensure scalable, privacy-respecting, and performant AI implementations.
- Be a thought leader in the org—coaching other PMs, contributing to product-wide strategy, and influencing AI direction across Dropbox.
- Define success metrics and deliver measurable impact through rigorous experimentation and iteration.
- 10+ years of product management experience, including 3+ years in a Staff+ or Principal PM role.
- Proven success in building and launching complex, AI-powered products at scale—ideally in productivity, SaaS, or consumer software.
- Strong technical fluency; you can discuss models, embeddings, and inference with AI engineers and understand constraints/opportunities.
- Exceptional strategic thinking, with the ability to prioritize among competing opportunities and drive alignment across functions.
- Experience with LLMs (e.g., GPT, Claude, Gemini), retrieval-augmented generation (RAG), or similar technologies is highly desirable.
- Excellent communication skills, with the ability to influence at all levels, from ICs to C-level.
- Passion for the future of work and a deep empathy for Dropbox’s user base.
- Background in AI/ML, NLP, or data science.
- Experience working on assistants, chatbots, or productivity-enhancing tools.
- Familiarity with privacy, security, and ethical considerations in AI product development.
Dropbox Seattle, Washington, USA Office
Though remote is our primary way of working, meaningful in-person connection and collaboration is a critical part of Virtual First. Our Seattle Studio is a place for teams to come together to host meetings, off-sites, and build community.
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