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Healthtech • Pharmaceutical • Telehealth
The Staff Product Designer will lead design strategy and execution across internal products, collaborating with various teams to create patient-centric healthcare experiences. Responsibilities include evolving the design system, leading complex design projects, and mentoring designers while maintaining a focus on user needs and craft quality.
Top Skills:
Design SystemsInteraction DesignUi DesignUx Design
Healthtech • Pharmaceutical • Telehealth
Lead technical initiatives for Growth Analytics, focusing on data-driven strategies and building data models for customer acquisition and retention.
Top Skills:
AirflowDbtGitPandasPrefectPythonSQL
Healthtech • Pharmaceutical • Telehealth
As a Senior Site Reliability Engineer, you'll ensure production system reliability, design resilient infrastructures, and improve operational excellence while collaborating with cross-functional teams.
Top Skills:
AWSDatadogEksElasticacheGoPulumiPythonRdsRoute53S3Terraform
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
Ro reaches millions of patients through our website and mobile apps. Each click, chat, and prescription produces protected health data. As Senior Privacy Program Manager, you’ll partner with product, data, engineering, and legal leaders to bake privacy into every policy, procedure, process and launch, earning patient trust at consumer scale while fueling Ro’s next phase of growth. This is a high‑impact individual‑contributor role with a clear runway to build and lead a team as the company expands.
What You’ll Do:
- Turn Ro’s privacy strategy into day‑to‑day reality across product, engineering, marketing, and care operations.
- Lead cross‑functional projects such as DPIAs, consent architecture, retention policy, marketing‑tech audits; delivering on time and within scope.
- Roll up your sleeves: own the privacy inbox, triage DSAR requests and coordinate incident response.
- Elevate program maturity through automation: Design and improve our privacy compliance program with a focus on automation, efficiency, and long-term scalability.
- Monitor the regulatory horizon; translate new rules into patient‑centric policy and practical tooling before they hit production.
- Lead privacy education at Ro. Create a culture of continuous learning through information sharing and formal training.
- Define, track, and socialize metrics that prove risk reduction and business enablement.
What You’ll Bring to the Team:
- 5+ years supporting privacy for consumer‑facing digital products with ≥500 k active users.
- 10+ years total experience in privacy, data protection, or compliance across regulated industries.
- Proven record embedding privacy‑by‑design into CI/CD pipelines and marketing/analytics stacks.
- Deep command of HIPAA, CCPA, NIST, HITRUST, and U.S. state privacy laws.
- Fluency with privacy automation platforms (e.g., Transcend, OneTrust) and data analytics/AI to detect, report, and remediate risk.
- Executive‑ready communication: able to distill complex trade‑offs into clear, business‑aligned recommendations.
- Certifications such as CIPP/US, CIPM, CISSP, or equivalent.
Bonus points
- Thought‑leadership in privacy or security communities (speaking, writing, standards participation).
- Demonstrated success turning anonymized patient‑behavior data into compliant insights that drive product innovation.
- Experience fostering high‑trust, privacy‑centric cultures.
We’ve Got You Covered:
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth stipends
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
The target base salary for this position ranges from $170,000 - $201,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
See our California Privacy Policy here.
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
