Senior Product Designer

We are looking for a fantastic Product Designer to help create the best experiences for our Roo customers: Hospitals, Vets, Techs, and Students. This role will report to the Lead Product Designer on our small but mighty design team and will play a key role in defining design at Roo. You will contribute to our design system while delivering new features and product enhancements across multiple platforms: website, responsive web app, and mobile app.

This role offers the opportunity to take ownership of design within a squad, proactively shape problem statements and project scope, and drive long-term strategic opportunities that align with business and user needs.

• Drive product growth by designing and delivering new features and enhancements across the website, responsive web app, and mobile app.
• Act as a strategic design lead within a squad, shaping the overall product vision in partnership with Product Managers and Engineers.
• Create and help govern design systems, ensuring consistency and scalability across the product.
• Define and frame design challenges that span multiple squads, ensuring alignment with broader product strategy and business goals.
• Measure the impact of design decisions through research and data analysis, iterating as needed to enhance user experience and business outcomes.
• Own key user journeys, ensuring seamless, high-quality experiences across platforms.
• Run and analyze user research, co-leading research initiatives with Product Managers to inform decision-making.
• Coach and mentor junior designers, helping them frame problems and structure their projects effectively.
• Socialize design insights across the company to deepen team-wide understanding of our users and product.
• Stay ahead of industry trends, incorporating best practices into our design processes.

• 4-8+ years of experience in product design, with a strong portfolio demonstrating UX/UI expertise and end-to-end design ownership.
• Experience creating and maintaining design systems, ensuring consistency and scalability.
• Proficiency in Figma and other standard design tools.
• Strong UX and UI design skills, with the ability to balance user needs and business goals.
• Experience defining and conducting user research to inform product decisions.
• Ability to create proof-of-concept designs and shape early product definitions.
• Experience aligning cross-functional teams, including Product Managers and Engineers, to shared design goals.
• Ability to work in a fast-paced startup environment, adapting quickly to shifting priorities.
• Strong collaboration and communication skills, with experience working across US and international teams.

This role is perfect for someone who thrives in a strategic, high-impact design position, enjoys partnering closely with Product Managers and stakeholders, and wants to help shape the future of design at Roo.

While we are a remote first company, if you are based in San Francisco this will be a hybrid role.