Senior Product Manager - Conversion

This position is a hybrid role requiring employees to work from our headquarters location in Seattle, WA every Tuesday and Wednesday, and remote all other days.

Redfin is revolutionizing the $75 billion real estate industry. We use data, beautiful software, and innovative design to put customers first at every step in the home-ownership, renting, and financing process. 

The Customer Growth team is the engine behind Redfin's demand generation. We convert Redfin's 50M+ unique monthly visitors into agent and mortgage demand across our buy, sell, and mortgage businesses. From tour scheduling to offer submission to mortgage lead gen, we own the conversion flows that connect users with Redfin real estate agents and Rocket Mortgage bankers. We move fast, running a high volume of A/B experiments while also making bigger bets on new contact channels. Since these opportunities are so fundamental to Redfin's overall success, this role will collaborate closely with teams across Redfin and Rocket.

That’s where you come in. We're looking for a talented Senior Product Manager I to drive the next wave of customer growth. Your vision and solutions will directly and significantly impact Redfin's profitability. You'll own key parts of the conversion funnel, turning visitors into contacts for our agents and bankers. You'll balance iterative experiments with bigger bets across many layers of risk and ambiguity.

The Role

• Build a vision and product strategy, while driving a cross functional and leadership alignment. 

• Run a high-velocity experimentation program. You’ll design, execute, and learn from A/B tests to continuously improve conversion rates.

• Forge roadmaps, requirements, and product designs, setting concrete goals to measure team success.

• Work with stakeholders across businesses to build a cohesive experience, navigate tradeoffs, and drive business results.

• Define and execute on the product roadmap for your team, rallying a cross-functional team of engineers, designers, marketers, and analysts to ship world-class products.

• Influence engineering leaders on technical directions that have strategic impact.

• Dive deep into data with analysts to offer critical insights and execute on product improvements.

• Effectively communicate progress, outcomes, and recommendations to executives through clearly written narratives and reviews.

• Improve the company’s best practices and mechanisms as a senior Product leader on the team.

Who You Are

• Passionate about Redfin's mission.

• 5+ years of Product Management experience working with a team to build and deliver new products or experiences.

• Preferably with previous experience with conversion Product Management and a deep understanding of A/B testing. 

• Able to influence executives and entry-level employees alike across multiple functions.

• A Learner. You’ve demonstrated an ability to quickly develop subject matter expertise in a complex area.

• Someone with deep customer empathy. You can listen to users, understand their key problems, and develop intuitive solutions to these problems.

• You have a track record of working on innovative problems that are ambiguous at the outset, simplifying complexity into something actionable.

• Great communicator. You can distill a challenging problem into its essential elements, and clearly communicate your vision to the team and executives.

• Analytical. You’re data-driven at your core, and aren’t afraid of rolling up your sleeves to take on a complicated analysis. You are able to articulate complex issues in a simple way.

Illinois, Maryland, Minnesota, Massachusetts, Colorado, New York City, New Jersey, Jersey City, California, D.C. and Washington candidates only:

The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.

Redfin is an equal opportunity employer committed to an inclusive workforce.

An inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We’re proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.

Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need accommodation in the application or recruitment process because of a disability or special need, please contact [email protected]

Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts, including but not limited to the California, San Francisco and Los Angeles County Fair Chance Acts. Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here.

Redfin accepts applications on an ongoing basis.