Chewy Logo

Chewy

Senior Program Manager

Sorry, this job was removed Sorry, this job was removed at 08:20 p.m. (PST) on Tuesday, Jun 24, 2025
Be an Early Applicant
Hybrid
Plantation, FL
Hybrid
Plantation, FL

Similar Jobs at Chewy

8 Days Ago
Hybrid
Plantation, FL, USA
Senior level
Senior level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Lead and manage VoC initiatives to enhance customer experience, analyze feedback, collaborate with teams, and drive strategic improvements.
Top Skills: Experience Management PlatformsMedalliaNlp ToolsQualtrics
2 Days Ago
Hybrid
Plantation, FL, USA
Senior level
Senior level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
The Sr. Program Manager will develop corporate EHS and security programs, ensure compliance, conduct audits, and lead partnership with internal teams and vendors.
Top Skills: EhsSecurity
8 Days Ago
Hybrid
Plantation, FL, USA
Junior
Junior
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Analyze large datasets to track program performance, uncover opportunities, and support strategic decision-making in a cross-functional team.
Top Skills: ExcelPower BIPythonSnowflakeSQLStreamlitTableau
Our Opportunity:
Chewy Vet Care is a comprehensive veterinary practice that delivers personalized, patient-centric care. https://www.chewy.com/vet-care
Chewy is seeking a Senior Program Manager, Launch to join our growing Chewy Vet Care business. This role offers an exciting and outstanding opportunity to help lead the opening of new Chewy Vet Care practices across the country. As the launch program manager for individual practice launches, you will partner closely with customers throughout the launch lifecycle, ensuring each practice opens on time and is set up for long-term success. The ideal candidate is a highly organized leader with excellent judgement and attention to detail who is passionate about excellence in pet health and Chewy Vet Care's mission. This role reports to the Associate Director for Chewy Vet Care Launch and Inventory/Catalog. Does this sound like you? If so, we would love to hear from you! Come run with the Pack!
What You'll Do:
  • Cross-Functional Leadership: Act as the central point of contact across teams including construction, real estate, medical, operations, HR, TA, IT, product, legal, and accounting to align on launch planning and execution.
  • Timeline Management: Create, manage, and communicate detailed cross-functional timelines with clear milestones, ownership, and dependencies to keep launches on track.
  • Risk & Issue Management: Proactively identify risks to launch success, develop mitigation plans, evaluate tradeoffs, and raise to senior leadership as needed to ensure swift resolution.
  • Customer Communication: Lead regular launch status meetings and manage updates to customers, ensuring alignment and transparency across all partners.
  • Go/No-Go Leadership: Facilitate go/no-go decisions with senior leaders using data and insights to guide decision making.
  • Post-Launch Retrospectives: Conduct launch retrospectives to document findings, identify areas for improvement, and guide prioritization and closure of findings.
  • Continuous Improvement: Partner with peers and leaders to simplify and scale our launch playbook, improving the consistency and quality of future practice openings.
  • Project Management: As needed, support key initiatives as the lead project manager.

What You'll Need:
  • 7+ years of experience leading complex cross-functional programs or projects, preferably in healthcare, veterinary, or retail environments.
  • Demonstrated ability to lead through influence and handle multiple complex workstreams.
  • Experience managing high-stakes cross-functional timelines and aligning customers across different levels of the organization.
  • Proven ability to assess risk, develop mitigation strategies, and escalate appropriately.
  • Outstanding written and verbal communication skills, including the ability to craft updates and briefings for senior leaders.
  • Strong analytical and organizational skills with excellent attention to detail.
  • Proficiency with Smartsheet and Microsoft Office Suite.

Bonus:
  • Experience launching brick-and-mortar locations (e.g., practices, stores, healthcare facilities).
  • Background in veterinary medicine or clinical operations.
  • Experience with Confluence and Jira

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Chewy Bellevue, Washington, USA Office

1110 112th Ave NE, Bellevue, WA, United States, 98004

What you need to know about the Seattle Tech Scene

Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.

Key Facts About Seattle Tech

  • Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Amazon, Microsoft, Meta, Google
  • Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Madrona, Fuse, Tola, Maveron
  • Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account