Senior Sales Engineer - Channel (CDW)

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. 

Our mission is simple: End Cyber Risk. We’re looking for a Senior Sales Engineer – Channel (CDW) to be part of making that happen.

The Senior Channel Sales Engineer (Senior Channel SE) plays a pivotal role in accelerating revenue growth through advanced technical enablement and strategic support of one of Arctic Wolf’s most strategic channel relationships across CDW.

This individual acts as the primary technical advisor and trusted consultant for CDW, ensuring the partner is fully equipped to position, architect, and deliver Arctic Wolf’s cybersecurity solutions. The Senior Channel SE works closely with CDW’s channel leadership, Arctic Wolf sales teams, product management, and marketing to drive partner success and deliver exceptional customer outcomes.

Responsibilities: 

Partner Technical Leadership

• Serve as the senior technical liaison for CDW, providing deep expertise on Arctic Wolf’s platform and services.

• Design and deliver advanced enablement programs, certifications, and workshops to ensure CDW’s technical teams are fully prepared.

Strategic Pre-Sales Support

• Partner with CDW on high-value customer engagements, offering solution architecture guidance, technical presentations, and demos.

• Influence deal strategy by aligning technical solutions with customer business objectives

Solution Architecture & Best Practices

• Advise CDW selling teams on security operations best practices, solution architecture guidance, and integration strategies for Arctic Wolf solutions and services.

• Act as a subject matter expert for complex security solution architecture and integrations

Technical Evangelism

• Represent Arctic Wolf at CDW events, executive briefings, and industry forums to showcase innovation and thought leadership.

• Deliver compelling technical presentations and demonstrations to drive partner confidence and customer trust.

Feedback & Continuous Improvement

• Capture insights from CDW teams and shared customers to inform product roadmap and enhance partner programs.

• Advocate internally for partner needs and market trends.

Cross-Functional Collaboration

• Work closely with Sales, Channel Account Managers, Marketing, and Product Management to align technical initiatives with business priorities.

• Contribute to joint go-to-market strategies and partner campaigns.

Content Development

• Create and maintain advanced technical collateral, solution guides, and enablement tools tailored for CDW’s sales and technical teams.

Required Skills and Experience: 

• Bachelor’s degree in Engineering, Computer Science, or related field (or equivalent experience).
• 5+ years of experience in a technical sales engineering or solution architecture roles, with significant experience in channel-focused environments.
• Proven track record of enabling strategic national partners; CDW experience strongly preferred.
• Deep understanding of cybersecurity concepts, architectures, and industry trends.
• Exceptional communication, presentation, and relationship-building skills.
• Ability to travel up to 30% for partner engagements and events.

Preferred Skills and Experience: 

• Experience with partner ecosystems including VARs, MSPs, Distributors, and System Integrators.
• Relevant technical certifications (e.g., AWS, Cisco, Microsoft, CompTIA, etc.).
• Familiarity with CRM systems and partner portal tools.
• Strong business acumen and ability to align technical solutions with partner and customer objectives.

On-Camera Policy:

• To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

About Arctic Wolf:

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. 

Our Values 

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. 

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.  

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. 

All wolves receive compelling compensation and benefits packages, including: 

• Equity for all employees 
• Flexible time off and paid volunteer days 
• RRSP and 401k match 
• Training and career development programs 
• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services 
• Robust Employee Assistance Program (EAP) with mental health services 
• Fertility support and paid parental leave 

 
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [email protected].

Security Requirements:

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
• Background checks are required for this position.
• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.