Senior Software Engineer, AI

Imprint is reimagining co-branded credit cards & financial products to be smarter, more rewarding, and truly brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Brooks Brothers to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. Our platform combines advanced payments infrastructure, intelligent underwriting, and seamless UX to help brands offer powerful financial products—without becoming a bank.

Co-branded cards account for over $300 billion in U.S. annual spend—but most are still powered by legacy banks. Imprint is the modern alternative: flexible, tech-forward, and built for today’s consumer. Backed by Kleiner Perkins, Thrive Capital, and Khosla Ventures, we’re building a world-class team to redefine how people pay—and how brands grow. If you want to work fast, solve hard problems, and make a real impact, we’d love to meet you.

Learn more about us on Imprint's Technology blog.

We’re looking for a creative, technical self-starter to build the platform that runs agents at Imprint, along with the first 50 agents running on that platform to transform the efficiency of Imprint’s internal teams and processes. As an AI Engineer, you’ll develop Imprint’s agent platform and iterate on taking those agents from toys to critical capabilities. We already benefit from an array of off-the-shelf AI tools internally - ChatGPT, Claude, Notion AI, Gemini, etc. - and are looking for a dedicated engineer to apply AI (by which we really mean LLM) techniques across the company.

You’ll work end-to-end, partnering with organizations across Imprint to integrate with internal systems and ship valuable, secure agent-based interfaces. You’ll be trusted to move fast, experiment ambitiously, and scale what works.

The ideal candidate is a self-starter who thrives in ambiguity, loves building, and understands how to balance pragmatism with technical vision. You should be comfortable stitching together APIs one day and wrangling embeddings or RAG pipelines the next. This work will require a mix of customer-centric product development, hands-on experience with modern AI frameworks, software engineering fundamentals, and a passion for automation. If you're excited by the opportunity to create leverage across every corner of a growing company, we'd love to meet you.

Platform & Agent Development

• Design Imprint's internal agent platform from the ground up

• Create 50+ specialized AI agents automating workflows across engineering, operations, customer success, finance, and business development

Cross-Functional integration

• Build secure, scalable agent orchestration systems integrating with our existing tech stack

• Partner with teams across Imprint to identify high-impact automation opportunities

• Integrate AI with internal systems (CRMs, data warehouses, communication tools, proprietary platforms)

• Transform manual processes into intelligent, self-improving workflows

• Create intuitive interfaces, making advanced AI accessible to non-technical users

Technical Innovation

• Rapidly prototype using cutting-edge AI frameworks and models

• Implement RAG pipelines, embedding systems, and multi-modal AI solutions

• Balance experimental innovation with production reliability and security

• Strong proficiency in programming languages such as Go (our primary backend language), Java, Python, or similar languages

• Experience with AI/ML frameworks (OpenAI API, Claude API, Gemini)

• Production experience with cloud platforms (AWS or GCP) and modern CI/CD practices using tools like GitHub Actions, ArgoCD, or similar

• Deep understanding of LLMs, prompt engineering, and agent frameworks

• Experience with RAG architectures and model evaluation

• Knowledge of AI safety and security practices

• Customer-centric approach translating business needs into technical solutions

• Experience building internal tools and developer-facing products

• Strong API design and system integration skills

• Competitive compensation and equity packages

• Leading configured work computers of your choice

• Flexible paid time off

• Fully covered, high-quality healthcare, including fully covered dependent coverage

• Additional health coverage includes access to One Medical and the option to enroll in an FSA

• 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

• Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.