Senior software engineer

• Lead moderately complex initiatives and deliverables within technical domain environments
• Contribute to large scale planning of strategies
• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
• Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
• Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
• Lead projects and act as an escalation point, provide guidance and direction to less experienced staff

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Deep understanding of the network stack, operating system stack and middleware to be utilized for troubleshooting production incidents
• Hands on experience with observability practices for MELT (Metrics, Events, Logs, and Traces. Preferred experience with Cisco suite of observability tools as well as OTEL
• Ability to define and create SLOs (Service Level Objectives) that visualize the customer experience as defined by a products User Journey
• Experience with deep inspection of log and
• Automate workflows using AIOps and observability-related technologies, products, and solutions.
• Familiarity with time series database internals
• Monitor and fine-tune Splunk search queries, dashboards, and indexing strategies to improve system performance and user experience.
• Experience with Observability solutions using OpenTelemetry, Prometheus, Grafana
• Collaborates with stakeholders to define business requirements and ensure alignment with IT strategies.
• Proficiency in Splunk, Dynatrace, and ELK Stack (Elastic Search, Logstash, Kibana).
• Strong expertise in Kubernetes and microservice architecture
• Hands-on experience with observability tools and frameworks.
• Familiarity with test automation for monitoring frameworks is a plus.
• Develop and implement end-to-end AIOps strategies and processes.
• Experience in creating user journey maps that capture the look and feel of a product or service.
• Create target-state AIOps technical design documents and implementation playbooks for .
• Build and maintain business insights dashboards, telemetry data collection, and streaming pipelines.
• Experienced troubleshooting Unix, Linux and cloud environments
• Strong communication with the ability to communicate on all levels of the organization
• Demonstrate knowledge/understanding of emerging technologies, industry trends, and outside perspectives, and communicate relevance to the organizations strategic and tactical goals
• Lead proof of concepts and prototyping
• Write and present white papers and present in industry conferences
• Lead execution of critical/complex project deliverables
• Experience with mentorship by training, documenting, certifying and building the teams skill set
• Deep understanding of business observability with proven expertise in designing and implementing observability strategies that align to business outcomes.
• Ability to dynamically engage, attend high impact production incidents, troubleshoot to resolution, and provide immediate incident analysis both written and spoken

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

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Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.