Senior Microsoft Dynamics 365 Software Engineer

C.H Robinson is seeking a Senior Software Engineer - Microsoft Dynamics 365 - where you won’t just design solutions but also be hands-on in implementing them. Your ability to bridge the gap between business needs and technical excellence will be crucial for the organization’s success.  

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.  

C.H. Robinson recognizes the importance of workplace flexibility. We are committed to providing a remote-friendly work environment, both now and in the future. Our global technology teams will continue to have the flexibility that enables you to work where you are most effective, whether that be remote or in the office.   

Responsibilities:   

• Design and develop new cloud-oriented solutions on Microsoft Dynamics 365 Customer Engagement (CRM) Module.  
• Perform feasibility assessments, planning, testing, and technical documentation for our implementation teams on the Microsoft Dynamics 365 CRM platform.  
• Review business, functional, and technical requirements and translate these into technical solutions.  
• Lead technical delivery of Dynamics 365 CE implementations including security, integration, data migration, and other solution components, while ensuring that application and solution design best practices are followed.  
• Document, maintain, and update architectural, governance documentation and best practices.  
• Define interfaces and develop code for modules across products or services and influence or drive architectural changes.  
• Ensure consistent, usable, forward-looking, maintainable test infrastructure; draw from a large base of design patterns, is an expert in available technologies, and is adept at identifying practices that work well.  
• Identify code across multiple code bases to optimize, refactor, and reuse code to improve performance and maintainability while ensuring maximum efficiency, effectiveness, and return on investment.  
• Lead code reviews across the product or service, understand the root causes of issues, and find ways to resolve them.  
• Proactively identify performance and availability issues, troubleshoot, provide effective options, and resolve issues in production that could span multiple product areas.  
• Design products or services by using secure programming patterns and finding, fixing, and enhancing security in existing applications; ensure secure best practices are part of design and implementation of new features and applications.  
• Construct and deliver proposed solution strategies for potential new technologies and work with architecture to review and approve proposals.  
• Mentor and coach other software engineers, and proactively seek mentorship from others.  
• Lead the effort in defining the engineering lifecycle and practices for the team and associated teams in partnership with the principal software engineer.  
• Drive collaboration across multiple teams; find ways to accomplish more by enabling others.  
• Anticipate business needs and present options to leadership and business stakeholders with product managers.  

Required Qualifications:  

• 10+ years of experience designing and driving implementation of large-scale software products or services that span multiple systems    
•  8+ years of experience with Dynamics 365 CRM modules and functionality (Sales, Customer Service, Marketing/Customer Insights is a plus).  
• 5+ years of experience with Microsoft Dynamics 365 CRM and Power Platform tools (Power Apps, Power Automate, Power BI).  
•   Experience in CIJ with unified and traditional routing  
• Experience with data modeling, integration, and reporting using Dynamics 365 and Power Platform.  
• 5+ years of experience in administering Microsoft Dynamics 365 and Power Platform (Power Apps, Power Automate, Power BI).  
• Expert knowledge of Microsoft Dataverse and its implementation.  
• Experience with modern development languages (ex. .NET core, C#, JavaScript, typescript, react, python)  
• Experience working on architectural design and analyzing the impact on cost, performance, reliability, and other KPIs.  
• Experience in creating Plugins, Workflows, and Custom API. azure functions, SSIS packages, PCF controls
• Experience with AI hub, copilot studio, building AI prompts to be used in power automate flows in dynamics 365
• Experience with data streaming architecture and frameworks (ex. Kafka, ESB)  
• Experience providing technical architecture direction and leadership to engineering teams  
• Bachelor’s degree from an accredited college or university in Computer Science, Software Engineering, IS, MIS, or other technology degree or minimum 4 years of equivalent work experience and high school diploma/GED  

Preferred Qualifications:  

• Master’s degree from an accredited college or university in Computer Science, Software Engineering or related technical field    
• Snowflake experience
• Agentic AI, MCP servers
• Microsoft certifications.  
• Proven record of strong decision-making, conflict resolution, follow-through and building technical relationships with senior executives  
• Possess solid communication skills and strong customer focus  
• Effective collaborator, experienced in creating technical partnerships across teams  
• Ability to solve complex problems with a thorough design and collaborate with multiple partners on common goals  
• Proven track record of effectively delivering results in a fast-paced environment while managing multiple priorities  
• Values a diverse and inclusive work environment  

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran  

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

• • Prescription drug coverage

  • Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page