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Imprivata

Senior Solutions Engineer - CJIS

Posted 2 Hours Ago
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Remote or Hybrid
Hiring Remotely in United States
182K-227K Annually
Senior level
Remote or Hybrid
Hiring Remotely in United States
182K-227K Annually
Senior level
Senior Solutions Engineer provides pre-sales technical leadership: discovery, customized demos, and proof-of-concept evaluations; authors SOWs, responds to RFI/RFPs, enables channel partners, and transitions accounts to services. Works with sales teams to meet territory revenue goals and requires up to 50% travel.
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Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.

We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.

When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.

We are seeking a Senior Solutions Engineer - CJIS to join our team. This is a fully remote opportunity. 

Job Summary

The Senior Solutions Engineer (SE) is part of the Imprivata Solutions Engineering organization and operates as a highly skilled technical resource who is involved in all aspects of the sales cycle. This position is assigned a territory and works directly with Imprivata’s Sales Representatives and Channel Partners to understand prospective and existing customers’ technical and end user workflow requirements for new and add-on sales opportunities. The Senior SE demonstrates the appropriate Imprivata product features and workflows in the form of customized product demonstrations and proof-of-concept (POC) evaluations. The Senior SE also educates customers on Imprivata’s professional and managed services offerings and develops statements of work (SOWs), when needed, for services engagements. This position works out of their home office and is expected to travel throughout their assigned region to provide the necessary pre-sales technical support to close new opportunities in an efficient and effective manner.

Duties and Responsibilities

  • Conduct pre-meeting discovery interviews with customer stakeholders to understand key technology, business and end user workflow requirements.
  • Develop and present appropriate Imprivata solutions and implementation best practices in the form of customized presentations and demonstrations.
  • Articulate business value of solution capabilities to C-level as well as technical audiences.
  • Develop proposals and key success criteria for proof-of-concept (PoC) evaluations.
  • Deliver and manage proof-of-concept (PoC) evaluations.
  • Develop estimates, proposals and statements of work for professional and managed services engagements.
  • Maintain proficiency with solution as it evolves and compares to competitive landscape.
  • In collaboration with assigned Imprivata Sales Representatives, achieve strategic company objectives and territory revenue goals.
  • Provide key enablement services to channel partners and assist them in selling and supporting Imprivata’s products and services.
  • Provide trade show and demonstration support for marketing events.
  • Research, compose, and deliver responses to RFI/RFPs and security questionnaires.
  • Transition accounts post sale to Imprivata’s Professional and Managed Services teams.
  • Frequent travel up to 50% of the time is expected and required.
  • Other duties as assigned and required.

Required Qualifications

    • B.S. in Computer Science Engineering, or a related technical discipline.
    • 7+ years relevant solutions engineering, consulting, or system integration experience with one or more vendors or Value-Added Resellers (VARs) in the healthcare IT industry.
    • Excellent verbal and written communication skills are essential.
    • Experience staging and delivering technical demonstrations and proof-of-concept evaluations.
    • Experience supporting multiple sales/account teams.
    • Experience discussing, scoping, and estimating professional and managed services.
    • Public safety technology experience highly preferred.
    • Knowledge of CJIS Security Policy, Law Enforcement, Corrections, and PSAP/911 Operations preferred.
    • Ability to work independently and collaboratively in a team environment.
    • Residence within an hour’s commute to an airport, servicing major commercial airlines, is highly preferred

    Preferred Qualifications

    • Microsoft Windows operating systems
    • Directory Services and protocols such as AD, Entra ID, LDAP, HTTP, etc.
    • Application/software virtualization technologies such as, Microsoft Terminal Services, VMware Workstation and View, Citrix and Azure Virtual Desktop
    • Identity Management and Single Sign-On technologies
    • Enterprise and SaaS-based software security technologies
    • Networking and protocols such as SMTP, DNS, LDAP, HTTP, etc.
    • Cloud architecture and computing such as Azure and Google Cloud
    • Troubleshooting technical issues i.e.: ability to analyze log files
    • Lead and deliver POCs and evaluations
    • Cloud security and shadow IT monitoring
    • Experience with frameworks such as MTIRE and /or NIST
    • CISSP or other relevant cyber-security and/or cloud security certification

    This position offers a total compensation range of $182,000 - $226,962 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.

    At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!

    Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    #LI-Remote #LI-SF1

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